IT Operations Agent
Vor 3 Tagen
About the Team: End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology experience for all teams across the Group. We’re focused on providing the latest tools, technology, and resources to enhance the way our teams work together. Do work that matters We are seeking an experienced customer service representative to join our IT Service Desk team. As a Service Desk Agent, you will be responsible for providing technical support to our colleagues via phone, email, and other communication channels. You will work closely with other members of the IT Service Desk team to troubleshoot technical issues and provide excellent customer service to our CBA colleagues. To be successful in this role, some of the broad roles and responsibilities may include: Provide technical support to CBA colleagues via phone, email, and other communication channels Log, track, and resolve technical issues in a timely manner Escalate complex issues to appropriate technical teams Provide excellent customer service to colleagues Participate in the maintenance and improvement of the IT Service Desk knowledge base Communicate with colleagues to provide updates on issue resolution status We’re interested in hearing from people who possess the following: Proven experience in a Service Desk or IT support leadership role. Strong technical troubleshooting skills with the ability to support team members in resolving issues. Familiarity with ITIL principles and service management best practices (preferred). Working with us Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on . Advertising End Date: 09/12/2025 #J-18808-Ljbffr
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IT Operations Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
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Council of the City of Sydney, Österreich Operations VollzeitA leading luxury hotel in Sydney is seeking a Guest Service Agent to provide exceptional service to guests. Responsibilities include answering inquiries, managing requests through Knowcross, and resolving concerns efficiently. Ideal candidates will have 1-2 years of experience in similar roles and valid working rights in Australia. The position offers a...
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IT Operations Agent
Vor 5 Tagen
City of Hobart, Österreich CommBank VollzeitEnd User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology experience for all...
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Travel Reservations Operations Agent
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Council of the City of Sydney, Österreich RPMGlobal VollzeitA leading travel service provider in New South Wales is seeking a Contact Centre Operations Agent to join their Reservations team. The role involves processing online bookings, managing guest correspondence, and ensuring efficient, accurate interactions. Ideal candidates will have a minimum of 2 years' experience in a related role and possess strong...
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Contact Centre Operations Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich RPMGlobal VollzeitCONTACT CENTRE OPERATIONS AGENT – St Leonards Hamilton Island is seeking a detail‑oriented and customer‑focused Contact Centre Operations Agent to join our Reservations team . If you’re passionate about providing exceptional service and enjoy administrative, process‑driven work that keeps things running smoothly behind the scenes, this is a great...
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Airport Operations
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Council of the City of Sydney, Österreich Emirates VollzeitA leading global airline is seeking an Airport Services Agent in Sydney. You will oversee check-in, boarding, and lounge operations, ensuring a quality experience for passengers. Ideal candidates will have airline industry experience, strong interpersonal skills, and proficiency in Microsoft applications. The role involves a rotating shift schedule,...
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IT Service Desk Agent: User Experience Support
vor 14 Stunden
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitA leading financial institution in Sydney is seeking an experienced Service Desk Agent to provide technical support and excellent customer service to colleagues. You will handle technical issues via phone and email, log, track, and resolve them promptly, while also participating in improving the IT Service Desk knowledge base. The ideal candidate has proven...
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Junior Operations Agent-Entry Level
vor 2 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitOn-site Posted 1 day ago Priority Worldwide is a global logistics leader committed to delivering high-quality, customer-driven freight forwarding services. Our Sydney team is growing, and we're looking for a motivated Junior Operations Agent to join us! Who we are Priority Worldwide is a global Freight Forwarder offering comprehensive compliance and...
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Agent Freight Operations
vor 2 Wochen
Council of the City of Sydney, Österreich Qantas VollzeitAgent Freight Operations Permanent full-time opportunity based at the Sydney Freight Terminal. Role Summary Qantas Freight is Australia’s largest independent air freight services business, moving over 4000 air freight shipments to more than 500 destinations globally. In this role you will deliver total customer satisfaction through the accurate and...
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Council of the City of Sydney, Österreich Qantas VollzeitA major airline based in Australia is seeking an Agent for Freight Operations at the Sydney Freight Terminal. This full-time role involves processing import and export flight documentation and ensuring customer satisfaction in freight operations. Ideal candidates will have logistics experience and the ability to work in a team and autonomously. Attractive...
