Customer Advisor, Leave and Relief

vor 4 Wochen


Thursday Island, Österreich NAB Vollzeit

Customer Advisor, Leave and Relief - Cairns, QLD NAB – Cairns, Queensland, Australia (covers also Earlville and Smithfield branches). Overview We empower branch Customer Advisors to make a positive difference for customers and communities, learn, grow and achieve, and deliver a seamless, consistent, and tailored customer experience every day. Our customer‑obsessed mindset fosters innovation and strong, lasting relationships. Hours (Monday – Friday, 30+ hours per week) Monday & Friday: 9:15 am – 4:15 pmTuesday & Thursday: 8:45 am – 4:15 pmWednesday: 9:00 am – 4:15 pm Benefits Banking & financial services discount with competitive rates and reduced fees Extensive benefits and discounted offers on travel, fitness, events, and technology Variety of leave benefits: parental, religious, special, sporting, volunteer Access to NAB colleague benefits and perks via our website Responsibilities First point of contact for customers at NAB’s Cairns branches Identify suitable products and services (account opening, unsecured lending, banking transactions) Demonstrate Smarter Banking options (self‑service and digital) to simplify banking Qualifications Passion for delivering quality, gold‑class experiences to diverse customers Team player with keen eye for detail, ensuring efficient and accurate transactions Customer‑centric thinking and appreciation for inclusion and diversity No banking experience required – full training provided Diversity & Inclusion We foster equity, respect, and inclusion for all, valuing authentic selves and supporting a diverse workplace. Application Process For details on recruitment and accessibility, visit Contact for adjustment requirements. Unsolicited CVs from agencies will not be accepted. Seniority Level Entry level Employment Type Full‑time Job Function Other; Industry: Banking #J-18808-Ljbffr



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