Quality Assurance Manager

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide: Australian Learning Group (ALG): VET provider for international students. Learn more about ALG. Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon. About the role The Quality Assurance Manager supports the Head of Quality Assurance in implementing the institution's governance, risk management, and quality assurance frameworks. This critical role is responsible for monitoring and evaluating quality assurance processes, with a core focus on ensuring strict compliance with all regulatory standards across Vocational Education and Training (VET), Higher Education (HE), HESA, and ESOS/CRICOS. Additionally, the manager assists with key governance and regulatory engagement activities. We are seeking to fill 2 Quality Assurance Manager positions, one with a specialisation in VET education & one within Higher Education. We welcome applications from candidates who possess experience in VET, Higher Education or a specialisation in both. Key Responsibilities Quality Assurance Implement quality assurance and governance processes for both HE and VET sectors. Ensure compliance with HESF and RTO standards, as well as requirements under CRICOS and HESA. Conduct and prepare reports and documentation for reviews and audits as part of the quality assurance cycle. Prepare QA reports and documentation required for internal and external reviews and audits. Develop and review policies in consultation with stakeholders. Prepare TEQSA, ASQA and other government applications, responses to RFIs and reports for submission by the Head of Quality Assurance. Support internal stakeholders with compliance and self-assurance. Coordinate training sessions and workshops on QA standards and best practices. Participate in the decision-making process for appeals, ensuring impartiality and compliance with institutional policies. Governance Prepare reports for senior management and governance bodies. Executive Officer of governance bodies. Take minutes and follow up on action items from governance bodies. Education, Experience & Skills Bachelor's degree in a relevant field, postgraduate preferred. Minimum 5 years' experience in quality assurance within higher education and/or VET sectors. Demonstrated experience in quality assurance and governance in a Registered Training Organisation or a higher education provider. Working knowledge and understanding of regulatory standards in Vocational Education and Training, Higher Education, ESOS/CRICOS and HESA. Proficiency in Microsoft Office365. Why Join us? A supportive team - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect. Career progression - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together. A positive and fun work environment - Work should be more than just a job—it should be an experience you enjoy Daily breakfast supplied - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast? Training and Development opportunities - Professional development allowance available to invest in your future & help you stay at the forefront of your field. Diversity & Inclusion - We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages. Next Steps Apply online or send your resume and cover letter to ***********@edu.com.au. Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified. We look forward to receiving your application and potentially welcoming you to our team #J-18808-Ljbffr