Workers Compensation Specialist

Responsible for efficiently managing workers compensation claims, collaborating with payroll for accurate processing, interpreting claims for eligibility, ensuring compliance with legislation, implementing policies, collaborating with rehabilitation teams, supporting injured employees, coordinating return-to-work plans, maintaining documentation, and identifying opportunities for process improvement in workers compensation management practices. Key Responsibilities Handle and manage workers compensation claims efficiently and effectively. Collaborate closely with the payroll department to process workers compensation claims accurately. Review and interpret workers compensation claims to determine eligibility and appropriate action. Ensure compliance with relevant Commonwealth and State-based legislation governing workers compensation. Implement and adhere to workers compensation policies and procedures outlined in the SRC Act and state regulations. Collaborate with rehabilitation and health teams to assess and manage workplace injuries. Provide support for injured employees undergoing rehabilitation programs. Assist in coordinating return-to-work plans for employees recovering from workplace injuries. Manage the maintenance of accurate documentation of workers compensation claims and related activities. Identify opportunities for process improvement in workers compensation management practices. Education Bachelor’s degree or equivalent in an Allied Health field or related discipline preferred, including Comcare Claims Management Training. Experience Associate: Prior experience not required. Standard: Two (2) years. Senior: Four (4) years. Knowledge, Skills and Abilities Fluency in English. Written & Verbal Communication. Interpersonal Skills. Negotiation Skills. Influencing and Persuasion Skills. Judgement and Decision Making Skills. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well‑being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace. #J-18808-Ljbffr