Vehicle Operations Business Analyst

Drive Data. Deliver Excellence. Become Our Vehicle Operations Business Analyst Join Mazda’s National Vehicle Operations team and play a pivotal role in ensuring the seamless delivery of new vehicles across Australia. If you thrive on data, analytics, and process improvement, this is your chance to make a real impact in a dynamic, fast‑paced environment. About the Role As a Vehicle Operations Business Analyst, you’ll support the end‑to‑end vehicle delivery process from Mazda Corporation to our dealer network. You’ll leverage your analytical expertise to model data, create insights, and guide operational decisions that improve efficiency, reduce costs, and enhance customer satisfaction. This position is based at our Head Office in Mulgrave and sits within the Customer Support Department. It requires a full‑time, in‑office presence five days a week, with occasional after‑hours remote support. This structure fosters a collaborative work environment and promotes effective teamwork. Key Responsibilities Analyse and model data to identify trends, opportunities, and operational improvements. Develop KPIs and dashboards to monitor performance and drive supply chain decisions. Manage and maintain accurate Vehicle Operations data sources. Prepare Power BI reports, insights presentations, and commentary for stakeholders. Monitor audit controls and recommend process improvements. Support budgeting, freight rate analysis, and monthly fuel charge updates. Collaborate with internal teams, 3PL providers, and dealer networks to ensure smooth operations. Contribute to system enhancements, user acceptance testing, and training. About you You’re a detail‑oriented problem solver with strong analytical skills and a passion for turning data into actionable insights. You enjoy collaborating with stakeholders and thrive in a role that combines technical expertise with business acumen. To be successful, you will have: A degree in business, analytics, supply chain, logistics, or equivalent. Minimum 5 years’ business experience with strong analytical and critical thinking skills. Experience in requirements gathering, report design, and testing. Proficiency in Microsoft Excel, Oracle SQL, Power BI, and other reporting tools. Excellent communication and stakeholder engagement skills. Knowledge of inventory management or supply chain processes (automotive experience desirable). About Mazda Australia Welcome to Mazda Australia, where innovation and passion converge to redefine the automotive experience. As a key player in the Mazda Motor Corporation, we're committed to crafting vehicles that embody style, performance, and cutting‑edge technology. Join our team and be part of a legacy that drives excellence on the roads and in the hearts of driving enthusiasts. New Car Discounts , participation in the Employee Demo Vehicle Program (discounted lease car options) and New Vehicle Drive Programs . Annual bonus eligibility and 17.5% annual leave loading . Access to weekend loan cars, uniform allowance, onsite subsidised café, and additional perks . Join a collaborative team and supportive team culture. Ongoing learning and development opportunities to fuel your career growth. Wellness Programs throughout the year, Skin Checks, Annual Flu Vaccinations, Employee Assistance Program. If you’re ready for a challenge, apply today to connect your vision with ours. Discover more about us and seize this opportunity Application and Selection Process We value attitudes, behaviours, and values that align with Mazda Australia’s culture. All applicants will be required to undergo a police check, reference checks, and an online psychometric assessment. We thank you for your application, please note only shortlisted and candidates with permanent working rights in Australia will be contacted. #J-18808-Ljbffr