Retail Team Leader | Cairns Airport

Grow your retail career in the intoxicating buzz of a Duty Free airport environment Great growth on offer. Our Aelia Duty Free store offers leading brands including Johnnie Walker, Moët & Chandon, Bombay Sapphire, Viktor & Rolf, Dior and Lancôme. Experience premium goods on offer including wine, souvenirs, and local delights as well as travel retail exclusives across spirits, wine, confectionery, tech accessories, fragrance, makeup and skincare. At LagardèreAWPL , we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate With 150+ stores across Australia, & New Zealand , we bring big brands to life in airports and travel hubs . Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team The Role: We’re looking for a committed and enthusiastic Team Leader to join our retail family at Cairns Airport in a Part‑Time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment. Mainly night shifts, 5 days a week (27 hours) – Monday, Thursday, Friday, Saturday & Sunday Need to be flexible as roster may change due to flight schedules so may extend shifts for flight delays What You’ll Do: Deliver standout customer experiences – lead by example Guide and support your team to meet service and sales targets Understand and complete store closing duties Maintain high visual merchandising and presentation standards Communicate clearly and respectfully with customers and team Bring accountability, reliability, and positivity to every shift What We’re Looking For: Experience in a team leadership role within a fast‑paced retail setting Confident communicator and motivator A passion for customer service and making people feel welcome Ability to stay organised, focused, and cool under pressure A respectful and team‑oriented attitude Flexible availability (early mornings, nights, weekends & holidays) Valid working rights & ability to obtain an Aviation Security ID Card Perks & Benefits: Parking – No one likes paying for it We offer free/subsidised airport parking for our employees Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer‑funded top‑up paid parental leave scheme + additional personal leave entitlements Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end‑of‑year bonus Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it Work in a Dynamic Airport Environment – Where no two days are the same We Value Diversity & Inclusion At LagardèreAWPL , we value diversity, inclusivity , and a collaborative work environment , where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation , and a commitment to sustainable practices. Ready to lead a team and make an impact where every day is different? APPLY NOW and take the next exciting step in your career with LagardèreAWPL #J-18808-Ljbffr