Member Experience

A leading health insurance provider is seeking a Member Relationship Consultant in Perth, Australia. In this role, you will be the first point of contact for members, assisting them with their insurance needs during pivotal life moments. The ideal candidate possesses strong customer service and sales skills, is adaptable, and communicates effectively. This...

A prominent member organization in WA is seeking a Senior Manager Sales and Service to lead their teams in delivering outstanding member experiences. This role involves driving sales performance, operational excellence, and compliance while cultivating a high-performance culture. Candidates should have significant leadership experience in a contact center,...

A not-for-profit health organization based in Perth is seeking five full-time Member Service Advisors to join their Member Engagement team. The role involves assisting Members with claims, policy changes, and providing general advice regarding private health insurance. Successful candidates will benefit from a base salary of $65,167 plus superannuation,...

A leading community service organization in Perth is seeking a Senior Manager for Member Service Centres to champion exceptional member experiences and drive sales performance. The role involves leading branch teams, delivering service strategies, and ensuring operational excellence across products. Ideal candidates will have a strong leadership background,...

A community-focused health organization in Perth seeks passionate Member Service Advisors to support Members via phone and email. You will assist with claims, policy changes, and provide guidance on health insurance, backed by a dedicated team. This role includes a paid induction to equip you for success, with a salary of $65,167 and various flexible work...

A leading service organisation in Perth is looking for a Senior Manager Workforce Optimisation to enhance contact centre performance. The role involves developing strategies, leading teams, and managing supplier relationships while ensuring operational excellence. Ideal candidates boast extensive experience in workforce management and a strong background in...

A leading member service organization in Perth is looking for a Sales and Service Manager to enhance sales performance by coaching and developing Team Managers. This role requires significant experience in leading customer-centric teams and a strong background in sales and service leadership. The ideal candidate will foster an engaged team culture while...

A leading community-focused organization in Perth is seeking an experienced Senior Manager Sales and Service to drive sales performance and operational excellence. You will lead Sales and Service teams to foster a high-performance culture while ensuring compliance and delivering outstanding member experiences. The ideal candidate will possess significant...

A local advocacy organization is seeking a Business Events & Member Experience Coordinator to lead the planning and execution of corporate events in Perth. The role requires over two years of event management experience, strong communication skills, and the ability to thrive in a dynamic environment. The successful candidate will work collaboratively with a...

A premier golf club located in Perth, Western Australia, is seeking a General Manager to lead strategic direction, governance, and operational management. The successful candidate will oversee daily operations, ensuring a high standard of service and member satisfaction. This role requires strong financial management skills and experience in club or...