Member Experience Advisor

A not-for-profit health organization based in Perth is seeking five full-time Member Service Advisors to join their Member Engagement team. The role involves assisting Members with claims, policy changes, and providing general advice regarding private health insurance. Successful candidates will benefit from a base salary of $65,167 plus superannuation,...

Welcome to HIF – the Health Insurance Fund of Australia! We're a not-for-profit health fund with a national presence and a close-knit team of around 125 passionate people based right here in Perth. At HIF, we're all about supporting our Members to live healthier lives – and we do that with genuine care, a strong community spirit, and a member-first...

A community-focused health organization in Perth seeks passionate Member Service Advisors to support Members via phone and email. You will assist with claims, policy changes, and provide guidance on health insurance, backed by a dedicated team. This role includes a paid induction to equip you for success, with a salary of $65,167 and various flexible work...

Welcome to HIF – the Health Insurance Fund of Australia! We’re a not‑for‑profit health fund with a national presence and a close‑knit team of around 125 passionate people based right here in Perth. At HIF, we’re all about supporting our Members to live healthier lives – and we do that with genuine care, a strong community spirit, and a...

A not-for-profit health fund in Perth is seeking five full-time Member Service Advisors to assist members with claims questions and provide advice. The role requires a passion for customer service, good computer skills, and strong communication abilities. The position offers a base salary of $65,167 plus superannuation, flexible work options, and a...

A not-for-profit health fund in Perth is seeking full-time Member Service Advisors to support their Members with inquiries related to health insurance. The role includes a five-week paid induction program to ensure readiness for the position. Candidates should have a passion for customer service, strong communication skills, and the ability to learn quickly....

A prominent member organization in WA is seeking a Senior Manager Sales and Service to lead their teams in delivering outstanding member experiences. This role involves driving sales performance, operational excellence, and compliance while cultivating a high-performance culture. Candidates should have significant leadership experience in a contact center,...

A leading healthcare provider is seeking an experienced Beauty Advisor in Tasmania to join their team. You will provide exceptional customer service and enrich customers' lives with your beauty, health, and wellbeing expertise. This part-time position includes on-the-job training and a rotating roster, primarily focusing on delivering a customer-focused...

A local advocacy organization in Perth is seeking a Business Events & Member Experience Coordinator to lead the planning and execution of corporate events annually. This role requires over two years of experience in managing events in professional venues and strong communication skills to enhance member engagement. The successful candidate will thrive in a...

A leading community service organization in Perth is seeking a Senior Manager for Member Service Centres to champion exceptional member experiences and drive sales performance. The role involves leading branch teams, delivering service strategies, and ensuring operational excellence across products. Ideal candidates will have a strong leadership background,...