Technical Customer Success Specialist
vor 2 Wochen
Technical Customer Success Specialist Green Consulting Group Pty Ltd (GCG) is seeking a full‑time Technical Customer Success Specialist to lead client relationships and play a key role in ensuring long‑term success for customers using our industry‑leading occupational hygiene management system, Exposi. Salary : $90,000.00 – $110,000.00 Job Type : Permanent – Full Time Location : Brisbane Office (Hendra, Queensland) Job Category : TechLab About the role Act as the primary relationship owner for clients, ensuring successful adoption and utilisation of the Exposi platform. Lead end‑to‑end onboarding and implementation from contract signature to go‑live. Conduct regular reviews and health checks to ensure alignment with client goals. Provide expert customer insights to Development teams on product improvements and feature priorities. Track and report on key metrics including satisfaction, retention, usage and engagement. What you’ll bring (Essential) Degree in Information Technology, Business or a related field. Demonstrated experience in Customer Success, Account Management or Client Delivery. Experience working with SaaS products, including technical configurations or bespoke integrations. Experience in the occupational hygiene industry with a strong understanding of occupational hygiene principles and workflows. What sets you apart Solutions‑focused mindset with sharp commercial awareness. Excellent communication skills to translate tech‑speak into clear, actionable insights. Professional, mature approach with grace under pressure. Genuine passion for exceptional customer service. Why join us? Exposi is proudly part of GCG, a leading provider of workplace health, safety and occupational hygiene services across Australia. With offices nationwide, GCG partners with organisations to build safer, healthier workplaces. We offer Competitive salary aligned with experience. Birthday leave. Free parking. Hybrid flexibility (office and work‑from‑home mix). A supportive, down‑to‑earth team that values collaboration, trust and continuous improvement. Ready to make an impact? If you're excited about combining technical depth with relationship excellence to drive real customer outcomes for occupational hygiene clients, we'd love to hear from you. #J-18808-Ljbffr
-
Technical Customer Success Specialist
vor 1 Woche
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitGreen Consulting Group Pty Ltd (GCG) is seeking a full time Technical Customer Success Specialist Lead client relationships and play a key role in ensuring long-term success for customers using our industry-leading occupational hygiene management system, Exposi. Based at our office in Hendra, Queensland, you'll combine systems expertise with occupational...
-
Technical Customer Success Pro — Hybrid
vor 2 Wochen
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitA leading workplace health services provider in Brisbane is seeking a full-time Technical Customer Success Specialist to enhance client relationships and ensure successful adoption of their occupational hygiene management system. The ideal candidate should possess a degree in IT or Business and experience in Customer Success or Account Management,...
-
Customer Success Specialist
vor 2 Wochen
City of Brisbane, Österreich Scout Talent Vollzeit1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Scout Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$75,000.00/yr - A$80,000.00/yr Competitive first-year OTE of $75,000–$80,000 with extensive...
-
Customer Success Specialist
vor 4 Wochen
City of Melbourne, Österreich Floodmapp VollzeitAbout FloodMapp FloodMapp is a rapidly growing technology company expanding its product across Australia and the United States. Flooding is the costliest natural disaster; our real-time flood forecasting and intelligence helps organizations prevent damage and save lives. We value empathy, integrity, accountability and communication, and welcome applicants of...
-
Customer Success Specialist
vor 2 Wochen
City of Melbourne, Österreich D2L VollzeitJoin to apply for the Customer Success Specialist role at D2L D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized,...
-
Hybrid Tech Customer Success Lead
vor 1 Woche
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitA leading workplace health and safety provider is seeking a full-time Technical Customer Success Specialist to manage client relationships and ensure the success of customers using their SaaS platform, Exposi. The role requires a degree in IT or Business and expertise in Customer Success along with experience in the occupational hygiene industry. The...
-
Customer Success
vor 2 Wochen
Council of the City of Sydney, Österreich Yojee VollzeitCustomer Success & Onboarding Specialist As a Customer Success & Onboarding Specialist, you will guide new and existing customers through their journey with Yojee – ensuring they adopt our platforms confidently, quickly, and in a way that transforms their daily operations. What You’ll Do Customer Onboarding & Enablement Lead customers through the...
-
Technical Customer Success Manager
Vor 5 Tagen
City of Melbourne, Österreich Triskele Labs VollzeitThe Technical Customer Success Manager (TCSM) will play a pivotal role in supporting SOC clients by providing in-depth analysis and insights. They will work across the team, conducting quarterly review sessions with clients, dissecting monthly reports, and building trend analyses to offer a comprehensive outlook on both the previous and upcoming 90-day...
-
Technical Customer Success Manager
Vor 5 Tagen
City of Melbourne, Österreich Triskele Labs VollzeitOverview The Technical Customer Success Manager (TCSM) will play a pivotal role in supporting SOC clients by providing in-depth analysis and insights. They will work across the team, conducting quarterly review sessions with clients, dissecting monthly reports, and building trend analyses to offer a comprehensive outlook on both the previous and upcoming...
-
Customer Success
vor 2 Wochen
Council of the City of Sydney, Österreich MSA, The Safety Company VollzeitOverview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We...
