Receptionist - Brand NEW club in Osborne Park

Receptionist - Brand NEW club in Osborne Park Join to apply for the Receptionist - Brand NEW club in Osborne Park role at Fitness Cartel Australia & New Zealand . We’re bringing the Fitness Cartel experience to Osborne Park This is your chance to be part of something special from the very beginning. At Fitness Cartel Health Clubs, we’re more than a gym – we’re an exciting and fast‑growing brand with plans to expand to 60+ clubs by 2030. Our state‑of‑the‑art facilities include Cycle Studios, Reformer Pilates, cafés, a crèche, and saunas, creating a feel‑good environment that motivates, challenges, and inspires. The Role: In this highly important role, you'll be the first face our members see when they enter the Club. You will assist them with heartfelt, professional service, ensuring every interaction is electric. This diverse role involves greeting members, answering phones, making protein shakes, and selling retail products. Key Responsibilities: Greet everyone and serve customers at the front desk and café. Answer calls, handle queries, listen to complaints, and direct members to relevant managers if necessary. Use the computer and various software systems to look up member details, create access key tags, process purchases, and assist members with booking classes. Assist parents with booking their kids into Kid's Cartel where needed. Learn about our supplement and apparel range and execute sales to members. Perform café duties, including using a coffee machine and making protein shakes. Maintain venue cleanliness, ensuring the reception/café area is neat, the supplement shelves are stocked, and apparel is displayed properly. Perform opening and closing duties in a timely manner. Follow directions, prioritize, and complete tasks efficiently. Perform other related duties as assigned. What you’ll need to succeed: Previous customer service experience with excellent communication skills. A "can‑do" attitude with a thirst for learning and ambition for growth. A passion for health and fitness, and eagerness to work in the industry. Reliability, proactivity, punctuality, professionalism, and a well‑presented appearance. A strong work ethic. Initiative, high motivation, adaptability, and the ability to multitask. Computer literacy and the ability to learn new systems. Ability to communicate and uphold policies and procedures of the business to customers and staff. Current First Aid and CPR certificates (or willingness to obtain). Flexibility to work hours suitable for gym operations (shift schedules provided in advance). Australian working rights. What we’ll offer you in return: A Thriving Culture : Be part of the fitness industry’s most exciting and rapidly expanding brand. Career Growth : Opportunities for training, development, and advancement through our Future Leaders program. Perks : FREE gym membership to all Fitness Cartel locations. Discounts on supplements, apparel, and café products. Access to Merse Wellness Spas at discounted rates. Work in state‑of‑the‑art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more. How to Apply: Click “APPLY” to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team. Applications will be reviewed as received, so don’t wait—apply today Note: Only candidates meeting our selection criteria will be contacted. No agencies please Seniority: Entry level | Employment type: Full‑time | Job function: Administrative #J-18808-Ljbffr