Train Operations Coordinator

Train Operations Coordinator – Brisbane (Commencing Mid‑January) Watco is a US‑based business established in 1983 in Pittsburg, Kansas with strong roots tied to our “Customer First” Foundation Principles. Watco Australia operates rail services on the West and East coasts of Australia, providing container and bulk transportation solutions for customers in the grain, agriculture, livestock, rail infrastructure, minerals and steel manufacturing industries. Watco Australia is a dynamic and growth‑focused organisation currently expanding nationally with operations in Queensland, Western Australia and New South Wales. An opportunity exists for a skilled, results‑driven and self‑motivated Train Operations Coordinator to join its professional operations team in Brisbane. Reporting to the Planning & Logistics Manager, this position is responsible for the day‑to‑day coordination of all Watco train operations and train support services. The position acts as liaison between Track Access Providers, Customers and Watco team members on operational matters and is the point of contact for the Company outside business hours. This role is part of a team that mans the Watco Operations Centre (WOC) on a 24‑hour, seven days per week, 365 days per year basis, working shift work organised through a rolling roster. About the Role Preparation of train consists in Watco’s train management programme. Submit consist lists for train pathway allocation. Facilitate Train Driver Crew Pre‑Start briefing and forms completion. Undertake train pathway planning (out‑of‑business hours as required). Monitor train journeys against train plans and coordinate early management advice and remedial action when issues arise. Liaise with Operation Zone Managers, train drivers, scheduling and maintenance personnel on all operational matters. Monitor crew shifts against fatigue rules and coordinate crew changeovers as required. Maintain operations logs, prepare and issue shift operations reports. Undertake formal shift handovers. Collation and archiving of WOC operational records, reports and information. Activate Watco Emergency Response Plans when required. Initiate Incident Reports and rolling‑stock equipment failure reports as required. Ensure compliance with HSEQ policies and procedures. Act with leadership and authority in the coordination of operations, providing advice to and guidance for locomotive drivers, management and external parties as required. What You’ll Need Ability to effectively communicate instructions, directions, processes, procedures, safety rules and regulations to rail traffic crews, external stakeholders and others in written, oral, diagrammatic and schedule form. Ability to make independent judgments using sound reasoning skills and knowledge base. Ability to work under pressure and prioritise and process multiple tasks with effective decision‑making and problem‑resolving skills. Ability to work independently and complete shift work on a rotating roster basis. Education and Experience Minimum of 2 years’ experience within logistics or a related field. Possess and/or acquire sufficient experience or equivalent working knowledge and understanding of rail operations including, but not limited to, risk management, train services, administration, customer service, locomotive and wagon management. What We Can Offer Office location in Brisbane CBD. Competitive rate of pay and allowances. Career development and growth opportunities. Novated leasing. Generous paid parental leave program. Employee Assistance Programme for employees and family members. Corporate uniform provided. Be a part of a close‑knit and supportive team. Watco Australia is an Equal Opportunity Employer, committed to maintaining, growing and supporting our diverse and inclusive culture by seeking and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, women, LGBTQI+ applicants and other diversity groups. To apply for this role, you must be either an Australian Citizen or Permanent Resident. Please note only qualified candidates that have been shortlisted will be contacted. #J-18808-Ljbffr