IT Change and Transition Analyst

Company : Hastings Deering (Australia) Ltd About the Role Hastings Deering together with Sime is seeking an IT Change and Transition Coordinator to join our team. Based at either Archerfield or South Brisbane this role offers flexibility and the opportunity to contribute to meaningful change across our business. In this role youll be responsible for coordinating IT change and transition activities ensuring resources timelines and stakeholder expectations are managed effectively. Youll play a key part in driving continual improvement delivering service communications and aligning IT services with business objectives and strategic goals. What youll do : Support ITIL-based processes (incident problem change and request management) within the ITSM platform. Lead and coordinate daily change management activities to minimise risk and disruption. Act as the primary contact between IT and business units for service change and transition communications. Manage asset change processes ensuring compliance and lifecycle alignment. Coordinate transition-to-support activities and operational handovers. Drive configuration and deployment of ITSM enhancements to improve service delivery. Provide backup support during P1 incidents and facilitate post-incident reviews. Partner with cross-functional teams to coordinate go-lives with minimal disruption. Serve as a strategic liaison between business and IT to align operational changes with organisational priorities. This is an exciting opportunity to work at the forefront of IT change management in a supportive collaborative team environment. Why Hastings Deering At Hastings Deering our people are our heart from their first day with us right up to their last. As one of the top Caterpillar dealers globally and part of the Sime Darby network youll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture. Whether youre looking to take your career to the next level or achieve more balance in your schedule we offer diverse opportunities for talented professionals to join our team and start something big. Youll have access to : Opportunities for training mentorship and career development specific to your role. Competitive remuneration package and annual salary reviews A supportive diverse and inclusive team spread across Australia and internationally. Access to growth opportunities at a regional national and international level through our global Sime Darby network. Dedicated programs and utilities to support your physical mental and financial health such as our Employee Assistance Program free health checks and discounted private health insurance. Employee discounts rewards and incentive programs. Paid parental leave options Salary continuance insurance About You A successful teammate will have experience in : Previous experience in IT change transition or service management. Working knowledge of ITIL practices and ITSM platforms (ServiceNow experience highly regarded). Strong organisational and coordination skills with the ability to manage multiple priorities. Excellent communication and stakeholder engagement skills. Problem-solving mindset with a focus on risk management and continuous improvement. Ability to remain calm under pressure and support critical incidents when required. A collaborative proactive approach to working with both technical teams and business units. To Apply : Hit the Apply Now button Enquiries : Please call Contact Person : Brianna Smith About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell rent and offer support and parts distribution services for Cat products across a range of industries including resources general construction civil transport and commercial construction power systems government primary industries and marine. We have more than 3500 employees across 23 business service centres throughout Queensland Northern Territory Papua New Guinea the Solomon Islands and New Caledonia with our headquarters based in Brisbane Australia. Key Skills IT Experience,SAP Materials Management,SAP SuccessFactors,Agile,Business Analysis,SAP,Requirements Gathering,SAP Finance & Controlling,SAP Supply Chain Management,SAP S / 4HANA,SDLC,Oracle Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr