Customer Activation Leader 12-Month Contract
Vor 7 Tagen
Job Description : W ere looking for a bold and customer-obsessed marketer to bring our brands to life in one of Australias largest supermarket this dynamic rol e you'll be the driving force behind customer activations both in-store and online that increase brand presence enhance shopper engagement and convert interest into sales. Working closely with Sales and Marketing you'll develop and execute activation plans grounded in consumer shopper and customer insights tailored to meet unique customer needs. You'll also act as a vital link between Mars and our retail partner championing the voice of both the customer and the shopper within our business to ensure our strategies are aligned relevant and future-focused. About the role : This role will be working for our Mars Wrigley segment where we bring people together through flavour. Role Title : Customer Activation Leader Location : Melbourne VIC Hours : Full-time 12 month contract Reporting to : Shopper Marketing Head What will be your key responsibilities Design & Execute Activations: Create channel and customer initiatives that grow our brands, maximise physical and digital availability and drive shopper conversion. Shape the Annual Plan: Partner with Customer Development to build aligned insight-led activation plans that meet both customer objectives and category growth drivers. Bridge Sales & Marketing: Ensure plans are aligned cross-functionally and integrated into our broader S&OP process. Own the Perfect Store: Define and measure customer-specific KPIs that drive ROI and continuous improvement. Customise & Optimise: Tailor POS online assets and selling stories for maximum impact and conversion with your assigned customer. Influence & Advocate: Be the voice of the customer internally - ensuring our strategies and executions deliver mutual success. Your experience and passion Background in customer-facing roles such as Sales Marketing Category Leadership or Customer Management. Proven ability to translate brand strategies into compelling customer-specific plans that drive mutual value. Strong commercial acumen with a confident approach to data negotiation and problem-solving. A natural collaborator with the ability to build trust and influence cross-functional teams and customers. Comfortable in a fast-paced ever-changing environment with a solution-focused mindset and a drive to make things happen. Why you'll love working for Mars Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products people and pets all while helping to build a more sustainable future. People: A culture that values your contributions fosters leadership and recognises the impact you make. Your work truly matters here. Development: Shape your career with personalised development and real opportunities to grow from day one. Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life. Please note this role is on a 12 month basis internal candidates are invited to discuss how this would work in practice. Please reach out to Carmen Drake in Talent Acquisition if you have any questions. Key Skills Business Marketing Key Decision Makers Active Directory Customer Service Performance Evaluations Federal Regulations Communications Account Management Project Management Facebook Minimum Data Set Budget management Powerpoint Direct Reports Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr
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