Senior System Engineer

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command centre technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Multi‑disciplined project teams to design and deliver complex mission‑critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The System Engineer will work in the post‑sales phases of projects and may support multiple projects in parallel, depending on size and complexity. Job Description The System Engineer role will form part of multi‑disciplined project teams to design and deliver complex mission‑critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The System Engineer will work in the post‑sales phases of projects and may support multiple projects in parallel, depending on size and complexity. There may also be a requirement to provide support to pre‑sales activities. The role can operate at different levels within the organisation and/or projects, based on size and complexity. Main duties Validate the client’s needs and requirements against pre‑sales design Perform detailed design to refine the required system and service solutions Conduct design reviews in accordance with the Technical Staff process Bill of Materials and equipment ordering Generate system‑specific technical documentation to project quality standards and processes Work with product groups and third parties to ensure equipment and sub‑systems are available to meet project requirements and timescales Manage requirements Provide technical support for the deployment of the project Detect and resolve deviations from the design in a timely manner Participate in project reviews and identify risks, issues and lessons learned Adhere to applicable processes and maintain accurate records Ensure systems meet quality and security standards Manage and close open technical issues to the customer’s satisfaction Proactively report back into the organisation and escalates where appropriate Develop and/or execute test strategies and plans to ensure the solution(s) work as designed and requirements are fulfilled Manage and/or perform implementation of APCO P25 communication system solutions and services which satisfy the requirements of the customer, end user and operator Provide technical support for solution staging, as required Lead or participate in Factory Acceptance Test (FAT) while coordinating the technical aspects of the acceptance testing Responsible for the installation, integration, testing, and commissioning of MSI and third‑party solutions (with support from the supplier/vendor) Responsible for identifying, investigating and troubleshooting technical issues during project implementation Responsible for on‑site acceptance tests, while coordinating the technical aspects of the acceptance testing Update technical documentation and technical change management Provide technical support during all project phases through to handover to the support organisation Basic Requirements University degree or equivalent education in one of the following faculties: Electronic and Telecommunication Engineering, Telecommunication Engineering, Electronic Engineering, Network Engineering, Computer Systems Engineering At least 5 years of professional experience in the area, e.g. Computer System and Network Engineer, Telecommunications Engineer, Field Network Engineer, Field Service Engineer, Customer Support Engineer or equivalent Excellent knowledge in data and network (LAN, WAN, security, etc.) Excellent knowledge in operating systems and applications (Linux, Windows, virtualization, etc.) Excellent knowledge in radio frequency RF (Base Station TX/RX, Mobile/Portable Radio, RF test equipment) Manual skills for field work, such as wiring, cabling, and physical installation of equipment, in addition to commissioning and testing tasks Valid driving licence Availability and willingness to travel (80 %) inside and outside the country of residence Fluent in English Experience in radio communication systems, command and control systems, technical analysis and problem troubleshooting Experience with system integration and testing in Motorola‑specific technology, i.e. ASTRO P25, DIMETRA TETRA, MOTOTRBO DMR and NICE Voice Logging Travel Requirements Under 10 % Relocation Provided None Position Type Experienced Referral Payment Plan Yes EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic. We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. #J-18808-Ljbffr