VoC Insights Lead: AI-Driven CX

Drive customer insights and enhance experiences with our dynamic team! About the Role Join our Member Experience, Retention, and Loyalty team as the Voice of Customer (VoC) Insights Specialist. Reporting to the Manager of Research and Consumer Insights, you’ll lead the VoC program, guide research objectives, deliver actionable customer insights, and...

VOC (Voice of Customer) Project Lead - Brisbane Join to apply for the VOC (Voice of Customer) Project Lead - Brisbane role at iSelect What You’ll Be Doing This is your chance to redefine how two of Australia’s most trusted comparison brands listen to their customers. You’ll lead a game-changing project that will set the standard of customer insights...

A trusted comparison service provider in Australia is seeking a VOC (Voice of Customer) Project Lead. This role involves leading a project to develop a new customer insights platform. The ideal candidate will collaborate with senior leaders and tech teams while managing project outcomes over a contract of 12 to 15 months. Experience in customer insights and...

A leading travel company is seeking a Customer Experience & Performance Manager in Sydney (Hybrid). The role focuses on leveraging customer insights to enhance guest satisfaction and operational performance, while collaborating with multiple departments. Ideal candidates should have at least 3 years of experience in CX analytics, be skilled in data...

A leading cancer organization in NSW seeks an experienced team leader for its Supporter Care team. The role requires managing team performance to enhance engagement with high-value supporters through innovative strategies, including CX and AI technologies. Candidates should have proven leadership experience and be adept at implementing customer journeys....

CX Program Specialist, Earner @ Uber role at Hatch Join the ANZ Earner CX team where we deliver seamless experiences for partners through policy creation, product launches, automations and strategic initiatives. As a CX Program Specialist, you will play a critical role in improving support processes, optimizing workflows, and driving operational excellence...

A global technology firm is seeking an Insights Manager to drive data-driven change within the CX landscape. This hybrid role involves managing a team of data scientists and collaborating with various stakeholders to enhance customer experiences for major brands. The ideal candidate has extensive experience in data analytics and management, strong...

AI Senior Architect - 6 Month Contract 6 month initial daily rate contract Sydney, Telco Leading enterprise AI solutions Location : Sydney, NSW Talent Insights are hiring a AI Senior Architect for a major telco undergoing significant transformation. This role will drive the organisation’s AI & ML architecture, roadmap, and delivery standards across...

Operator – Moxy Watercart (Dump Truck with Watercart VOC) We are currently seeking an experienced Operator for a Moxy Watercart at our site located at Kemps Creek. Start Date: Monday, 17th November Requirements Valid Dump Truck Operator ticket VOC (Verification of Competency) for Watercart operation Previous experience operating a Moxy Watercart (on a dump...

Azure Data and AI Principal Consultant (Anywhere in Aus) We're looking for a Fabric Principal Consultant to join our fast-growing Data and AI consultancy. You can work from anywhere in Australia, with 80% WFH. We're recognised as the go‑to experts in Microsoft Fabric and deliver exciting projects that push the boundaries with GenAI and intelligent agents....