CX Insights

A leading travel company is seeking a Customer Experience & Performance Manager in Sydney (Hybrid). The role focuses on leveraging customer insights to enhance guest satisfaction and operational performance, while collaborating with multiple departments. Ideal candidates should have at least 3 years of experience in CX analytics, be skilled in data...

Role Overview Join to apply for the Customer Service Representative role at Probe CX . We’re looking for multiple Customer Service Representatives on a casual basis to help customers plan their journey to ensure they get where they need to be. Prior to long‑term responsibilities, you’ll support customers with ticketing and regional travel inquiries....

Join to apply for the Finance and Treasury Manager role at Probe CX . Job Description Take ownership of the Group’s treasury strategy, liquidity and financial risk management within a fast‑growing global organisation. This role is ideal for an experienced treasury professional who can balance day‑to‑day execution with strategic oversight across...

Workforce Manager at Probe CX Location: Probe CX Joondalup, Western Australia, Australia About the Role The Workforce Manager is responsible for creating, implementing and driving a strategic approach to workforce planning while considering current state and strategically planning for future needs in partnership with other business units. Lead ongoing...

Job Description We’re seeking an experienced Team Leader with strong Genesys Cloud Dialler experience to drive performance, optimise sales campaigns and deliver outstanding client experiences. As the Team Leader, you’ll oversee the appointment-setting process, manage the dialler and campaign lists, coach and develop your team, and implement strategies to...

Overview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...

Overview Customer Success Consultant - CCaaS & CX at Datacom. You will be a customer service champion who delivers exceptional experiences for end users and employees, combining platform knowledge, operational insight, and process excellence to help customers shape their contact centres and CX environments. What You’ll Do Understand and participate in the...

About the Role We are currently looking for a Customer Service Consultant to join our team. Strong communication skills, problem‑solving abilities, and negotiation expertise will be key in navigating repayment discussions. You’ll thrive in a dynamic environment, adapting to changes, and delivering high‑quality results under pressure. Your role will...

Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply, engage them more meaningfully, target them more precisely, and influence the way they aspire to live. Team One has one office in Melbourne, Australia and six offices in the...

Customer Insights Advisor page is loaded## Customer Insights Advisorlocations: Australia | SEQ | Brisbane - 1123 Beaudesert Rdtime type: Full timeposted on: Posted Todayjob requisition id: JR **Company :**Hastings Deering (Australia) Ltd**Our Marketing & Customer Experience team is growing. Take your next career step with Hastings Deering – where our...