Customer Service Consultants
vor 2 Wochen
About the Role We are currently looking for a Customer Service Consultant to join our team. Strong communication skills, problem‑solving abilities, and negotiation expertise will be key in navigating repayment discussions. You’ll thrive in a dynamic environment, adapting to changes, and delivering high‑quality results under pressure. Your role will involve genuinely connecting with the community, celebrating successes, fostering continuous learning, and unlocking valuable networking opportunities. Day in the Life (Responsibilities) Engage professionally with customers Diagnose and effectively solve customer problems to ensure timely resolution Accurately process payments and handle billing inquiries Utilize and manage our CRM and Telephony systems to document interactions and retrieve data Simplify and explain complex information about products, services, or policies Consistently deliver exceptional service to build loyalty and ensure customer retention Day in the Life (Team Collaboration) Be a Customer Champion: You’ll be the friendly voice and an essential part of the customer service team. Love & Respect the Detail: Accurately capture customer details and log interactions in our intuitive CRM system. Team Up for Success: Collaborate with colleagues to share insights, celebrate wins, and embrace an innovation mindset to create meaningful customer experiences. Learn and Grow: Dive into continuous learning opportunities to hone your skills and grow your career. Required Skills A natural communicator with excellent verbal and written skills Someone who thrives in a fast‑paced environment and can juggle multiple tasks with ease A positive attitude and a genuine desire to help others Problem‑solving prowess and the ability to think on your feet Proficiency with technology and ability to navigate across multiple platforms and software Previous customer service experience is a bonus, but a fantastic attitude and eagerness to learn are essential. Must‑Haves Melbourne CBD location (near Flagstaff Station) Availability to work rotating shifts Monday‑Friday between 8:00 am and 6:00 pm Australian‑based role Benefits Career Growth – Rapid career progression and development opportunities within a global footprint. Health & Well‑being – Robust wellness program and 24/7 personal safety and support service. Employee Discounts – Everyday savings on technology, mobile, fuel, groceries, fashion, restaurants, and entertainment. Employee Referral Program – Reward for helping us find top talent. Company Overview Probe CX is a global business of 17,000 team members. We combine human expertise with technology to deliver exceptional results. We are a digitally‑enabled and data‑driven company, but first and foremost we are people‑purpose‑led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction. How to Apply Click on ‘Apply Now’. If you need accessibility adjustments throughout our recruitment process, please let us know – we’re happy to accommodate. Probe CX firmly believes that the strength of our company lies in the diversity and talent of our people. We are proud to foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. Seniority level: Entry level | Employment type: Full‑time | Job function: Other | Industries: Outsourcing and Offshoring Consulting #J-18808-Ljbffr
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Customer Service Consultant
vor 2 Wochen
City of Melbourne, Österreich Zagame Automotive Group VollzeitAre you a car enthusiast looking for an exciting career in the automotive industry? Look no further than Zagame Automotive Group! We are proudly running some of the world's most exclusive automotive brands, including Ferrari, Lamborghini, McLaren, Bentley, Aston Martin, Rolls‑Royce, Audi, Abarth, Alfa Romeo, CUPRA, Fiat and Pagani. As a Customer Service...
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Customer Service Consultant
vor 1 Woche
City Of Joondalup, Österreich RAC WA VollzeitRAC WA Joondalup, Western Australia, Australia Join or sign in to find your next job Join to apply for the Customer Service Consultant role at RAC WA RAC WA Joondalup, Western Australia, Australia 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Consultant role at RAC WA Get AI-powered advice on this job and more exclusive...
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Customer Service Consultant
vor 3 Wochen
City of Melbourne, Österreich Zagame Automotive Group VollzeitAre you a car enthusiast looking for an exciting career in the automotive industry? Look no further than Zagame Automotive Group! We are proudly running some of the world’s most exclusive automotive brands, including Ferrari, Lamborghini, McLaren, Bentley, Aston Martin, Rolls‑Royce, Audi, Abarth, Alfa Romeo, CUPRA, Fiat, and Pagani. As a Customer Service...
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Customer Service Consultant
vor 2 Wochen
City of Melbourne, Österreich Essilor Australia Pty VollzeitCustomer Service Consultant Our Customer Service team plays a vital role in supporting eye care professionals and customers across Australia and New Zealand. We take pride in delivering exceptional service, providing expert optical advice, and ensuring every order is handled with care and precision. We currently have an exciting opportunity for a Customer...
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Customer Service Consultant
vor 4 Wochen
Council of the City of Sydney, Österreich Ambu AS VollzeitCustomer Service Consultant Ambu A/S – Customer Service Consultant What You’ll Do Be the first point of contact for internal and external customers. Provide first‑class support via phone, email, and other channels. Process orders and returns with clear communication and timely resolution. Resolve issues empathetically and focusing on solutions. Promote...
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Customer Service Consultant
Vor 5 Tagen
City of Brisbane, Österreich Randstad Australia VollzeitJoin our Customer Service Consultant team for a 12th of January start! Full‑time contract through to December 2026. Monday to Friday – no weekends. Brisbane CBD Location. Randstad will be collaborating with several companies to support their business support functions. As a Customer Service Consultant, you’ll be the first point of contact for...
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Customer Service Consultant
vor 2 Wochen
City of Melbourne, Österreich Peter Warren Automotive Pty VollzeitPeter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert...
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Customer Service Consultant
vor 2 Wochen
City of Melbourne, Österreich Bank Australia Limited VollzeitA leading financial institution in Melbourne is seeking a Customer Service Consultant to provide exceptional service and support customers in banking transactions. The ideal candidate will have a strong background in customer service, excellent relationship-building skills, and a commitment to the bank's values and community initiatives. This role offers...
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Customer Service Consultant
Vor 7 Tagen
Council of the City of Sydney, Österreich Lotus People VollzeitAre you looking for a customer-focused role where you can make a real impact? If you have life insurance experience and a passion for helping people, we have the perfect opportunity for you! ABOUT THE COMPANY Lotus People are thrilled to be partnering with a highly regarded FinTech Insurance company to recruit a Service Consultant within their collaborative...
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Customer Service Consultant
vor 4 Wochen
City of Melbourne, Österreich Sime Motors Australia VollzeitJoin to apply for the Customer Service Consultant - Automotive role at Sime Motors Australia . Company Sime Darby Motors Group (Australia) Pty Ltd Sime Motors is one of the leading automotive groups in the Asia Pacific region and part of the Sime Darby Group, a Fortune 500 company with presence worldwide. Our partnerships with prestigious brands such as BMW,...
