Operational Risk Specialist

Overview Operational Risk Specialist - NSW at Capricorn. A Little About Us Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top. We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions, and returned nearly $93 million in value to our Members. At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community. Join us and be part of a team that’s committed to driving success, innovation and making a difference, while having some fun along the way Role Purpose Are you passionate about strengthening risk culture and driving operational excellence? As an Operational Risk Specialist, you’ll play a pivotal role in supporting the Risk and Support divisions by embedding robust risk and compliance practices across the business. In this role, you’ll be the go-to expert for assessing operational risks, ensuring Line 1 compliance, and collaborating closely with Risk Advisory, Legal, and Operations teams. You’ll lead initiatives that enhance governance, streamline processes, help to grow and develop the understanding of risk management, and elevate our risk maturity—contributing directly to the success of our programs and the resilience of our operations. You’ll be hands-on in making risk part of the everyday culture, take stakeholders along on the journey of risk management, reviewing policies, supporting the identification and remediation of incidents and issues, undertake control assurance, conducting deep-dive reviews, and identifying opportunities for continuous improvement. Your work will help shape a proactive, forward-thinking risk culture that supports strategic decision-making and operational integrity. Responsibilities Assess operational risks and ensure Line 1 compliance; collaborate with Risk Advisory, Legal, and Operations teams. Lead initiatives to enhance governance, streamline processes, and improve risk maturity. Embed risk management into everyday culture and engage stakeholders across the organisation. Review policies, support identification and remediation of incidents and issues, and conduct control assurance. Perform deep-dive reviews and identify opportunities for continuous improvement. Skills, Knowledge & Attributes Strong grasp of risk and control frameworks; apply them practically in daily risk management. Excellent communication; translate complex legal, regulatory, and policy concepts into clear insights. Facilitation skills for workshops and risk assessments; engage stakeholders at all levels. Analytical mindset with attention to detail; identify risks and compliance gaps. Ability to drive process improvements after risk events and during change. Experience in crafting insightful reports and dashboards for leadership and governance. Highly organised with the ability to manage multiple priorities and deliver on time. Experience At least 5 years’ experience in Financial Services, ideally with a focus on insurance, risk, or compliance. Minimum 3 years in risk & compliance or corporate governance roles. Qualifications Tertiary qualifications in Compliance, Business, Commerce, Finance, or Law. Knowledge of ISO 31000 Risk Management is highly desirable. Benefits Work flexibility – flexible hours or WFH arrangements. Development opportunities and training to grow your skills. Paid parental leave for both parents and transition back to work. Social calendar with virtual and face-to-face events. A supportive workplace with strong benefits, including a rewards program and wellness initiatives. Amazing benefits such as gym membership near the office, discounted private health benefits, and home office kits. Sound like you’d be a good fit? If you are ready to become part of a growing community and make a real impact, get in touch today. For further information and details on Capricorn, please visit capricorn.coop/careers #J-18808-Ljbffr