Senior Technical Support Engineer

Join to apply for the Senior Technical Support Engineer role at Special Broadcasting Service (SBS) Australia . Play a key role in bringing powerful stories to life Full‑time, permanent, onsite role in Melbourne Join Australia's most diverse broadcaster At SBS, we embrace difference and welcome applications from people of all backgrounds. We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and workplace. This role is classified as Level 4 under SBS Australia's Enterprise Agreement, with an annual base salary of $96,483–$106,688. Compensation will align with skills and experience. About Us SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that inspires, supports and celebrates the diversity of our multicultural society. For 50 years, we have invested in initiatives to deepen our connections with communities, giving a voice to those often unheard and increasing understanding and respect of the differences that make up Australia. SBS showcases multicultural, multilingual and First Nations stories otherwise untold. The Role Join the Infrastructure team at our Melbourne Bureau in Federation Square. As a Senior Support Engineer, you will work with a high‑performing team responsible for the smooth running of technology systems. Reporting into the Infrastructure Manager (VIC/ACT), you will: Support SBS Melbourne’s daily broadcast requirements for both Radio and Television. Provide technical advice to broadcasters and operators to facilitate effective and efficient use of equipment. Work with the Infrastructure team to maintain existing systems and assist with project deployments and requirements for new projects. Propose and design solutions to challenges faced by Infrastructure clients. Maintain up‑to‑date records of systems deployed in Melbourne, including producing and updating engineering drawings. About You We are seeking a professional with solid experience in a similar role. The ideal candidate would have: Experience in broadcast engineering or a similar role. Experience supporting Radio, TV and IT‑based systems and a good understanding of design best practices of these systems. A solid understanding of networking and the principles required in corporate and media (IPFM) networks. Experience with AOIP (AES67) and VOIP (SMPTE‑2110 & NDI) based systems. Experience with Media Asset Management systems and playout systems. Some of the reasons to consider working with us The people – a genuine sense of inclusion and belonging in one of Australia’s most inclusive companies. The culture and high employee engagement (score 82%) with low turnover. A trusted and established brand after 50 years of broadcasting. Benefits: health checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally through FitnessPass. Promotion from within – allocated funding for training gaps when moving between roles. Want to learn more? Take the first step to apply for a purpose‑led career, not just another job. Reasonable Adjustments SBS recognises that everyone is unique and offers adjustments to support applicants. If you need an adjustment to the recruitment or interview process, please contact . Adjustments may include alternative application methods, interview setups, physical requirements, guidance for trans or gender‑diverse applicants, specific interview availability times and more. To find out more about reasonable adjustments, please view our short video here . We are shortlisting applications as they come in, so don’t delay – apply today To apply online, please go to #J-18808-Ljbffr