Data and Insights Analyst

Join to apply for the Data and Insights Analyst role at Cathay Pacific . Let your passion fly Cathay Pacific is a multi‑award winning premium airline flying to destinations in Asia, Europe, North America and the Middle East via our home market, Hong Kong. We are known for our award‑winning service, modern fleet, comfortable cabins and our great Business Class Lounges. We are on a mission to inspire travellers and be their gateway to experiencing the world. We are seeking a full‑time Data and Insights Analyst to join us on a fixed‑term contract for 12 months. This role is responsible for supporting the end‑to‑end regional commercial strategy planning process, starting from goal setting, initiatives formulation to implementation and tracking, with the aim to drive revenue across different customer segments and distribution channels. Business Planning Support Head Office and Regional Teams on end‑to‑end business planning process, from developing strategic commercial strategy, campaigns/initiatives planning to execution and performance tracking. Consolidate local market intelligence or any sales opportunities (e.g. MICE, special group movements) and share the proposed plan to win deals with high success rates and incremental revenue. Assist in developing targeted and customer‑centric incentives action plans that are competitive in the local markets within assigned budget. Support local sales teams in tracking incentives performance, business development or up‑/cross‑selling activities so that Cathay remains the preferred choice for the trade partners and for our customers. Analytics Champion Act as the analytics champion for the region – i.e. well‑versed with all in‑house and external data analytical tools (i.e. DDS, QlikSense, PRISM). Assist in analysing data, develop reports, draw inferences and provide actionable insights to Regional Sales Teams. Own the performance tracking of all campaigns/initiatives with clear and defined metrics. Pricing and Fare Filing Provide local‑specific insights into the formulation of pricing strategies with Head Office RMO and monitor the effectiveness of pricing strategies. Responsible for year‑round proactive campaign planning process – i.e. developing campaign proposals, benchmarking, market insights and campaign tracking. Manage communications with local sales teams on fare changes, fare conditions revision, new products/ campaigns launches or any government fares filing (as required). Requirements University Degree (preferably in related disciplines) with minimum 2+ years’ experience in data analysis. Strong numeric and statistical analytical skills are essential. Able to present analysis clearly with findings and actionable insights. Demonstrated positive and innovative learning attitude, problem‑solving skills and stakeholder management. Knowledge of airline/travel management systems including DDS, MIDT and PRISM is an advantage. Practical experience with any analytical tools (i.e. QlikSense, Tableau, QlikView) and MS suite tools is an advantage. Benefits Join the Cathay Pacific team and experience a vibrant workplace culture at one of the world’s top ten global airlines. Take your career to new heights by expanding your skills and gaining valuable experiences at Cathay Pacific. Take advantage of discounts on flights, hotels, tours, car rentals, and many other travel perks through the industry. Personal & Application Information: Please apply with a cover letter outlining your experience and tell us why you’re interested in this role and joining us at Cathay Pacific Airways. Applicants must possess full and unrestricted rights to work and reside in Australia to be considered for this position. Cathay Pacific Airways is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr