City Assets Change and Enablement Lead

Please note: This position is being recruited through Local Government Appointments NSW. Applications submitted through the Blacktown City Council website may not be considered. About Blacktown City Council Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents across 54 suburbs, we are the largest and most diverse city in NSW—home to a vibrant multicultural community and a $24.8 billion regional economy. Our Council is leading the transformation of Blacktown City and Western Sydney, delivering high‑quality, customer‑focused services, and driving strategic planning and investment. We are committed to being an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans, and people with disabilities. About the Opportunity Blacktown City Council is seeking a City Assets Change and Enablement Lead to coordinate people and projects that deliver the City Assets Future Directions Plan and Better Practice Review recommendations. This is not an IT Change Management role . The focus is on people, culture, and workplace transformation , supporting operational teams through structural, behavioural, and service delivery change. Responsibilities Lead change initiatives that support the adoption of customer‑centric processes, systems, and business improvements. Guide and support changes to job roles and organisational structures. Champion the use of Council’s preferred project management framework. Develop and implement change management strategies that maximise employee adoption and minimise resistance. Coach and mentor others, working closely with the City Assets team to transform our customer service approach. Provide expert advice and leadership to help the team achieve project goals and promote operational excellence. Qualifications and Experience Tertiary qualifications in Business Communications, Organisational Development, Project Management, or related discipline. Change management certification. Minimum 3 years’ experience in end‑to‑end improvement or business transformation project delivery. Strong knowledge of change management principles, methodologies, and tools. Excellent communication, collaboration, and stakeholder engagement skills. Demonstrated project management skills, including planning, prioritisation, and meeting deadlines. Experience with large‑scale organisational change efforts. Strong Microsoft Office skills, particularly MS Project (or related PM software). Current class C driver’s licence. Experience with Prosci ADKAR® Model. Experience working with TechnologyOne, content management, or record management tools. Value stream, workflow, and/or process mapping experience. Understanding of local government, engineering, asset management, or environmental sustainability. Experience working with both executive‑level and frontline staff. A diverse working background across sectors or industries. Remuneration and Benefits Competitive salary (negotiated with the preferred candidate). Opportunity to participate in Council’s flextime arrangement. Employee benefits including additional leave entitlements, 12% employer superannuation contribution, Fitness Passport, gym membership discounts, and social clubs. Commitment to Safety Blacktown City Council is committed to safety, including pre‑employment alcohol and drug testing, and is a child‑safe organisation supporting the safety and wellbeing of children. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. Please note: Previous applicants need not apply. #J-18808-Ljbffr