Care Coordinator

At Southern Cross Care WA we help people live extraordinary lives every day connected to communities. As a provider delivering care support and accommodation for West Australians in greatest need our purpose is clear and our passion is strong. Southern Cross Care WA is a place where you can have an extraordinary impact make an extraordinary difference and be appreciated for extraordinary contributions. We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be. About the role and where you will be working : Our Care Coordinators coordinate guide & oversee service provision (and information) to our Home Care customers. Youll be helping them make decisions identify and arrange resources that meet their identified care needs. Well also be asking you to oversee day to day management of funds / budgets. This is a mobile and office-based role with the majority of your time spent in the community visiting clients in your care portfolio. Well also be asking you to : Providing great customer service & advocating for your clients Undertaking comprehensive assessments of identified needs Developing goal & care plans provide guidance to promote enablement through informed decision making and workable solutions Completing all required documentation Identifying & responding to customers changing needs Working collaboratively with clinical & allied health services About you : With a well-developed knowledge of the aged care sector you have experience in a coordination / case management role. As a natural problem solver you can work autonomously and also work effectively as part of a multidisciplinary team. Youre comfortable managing complex clients who are receiving Home Care packages. To be considered for this role youll need : Experience in aged care or community services. Familiarity with home care packages. Great interpersonal & communication skills. Ability to quickly learn & use new software for record keeping. Working with us : At Southern Cross Care WA we are committed to being an employer of choice. As well as providing a positive and supportive environment we also offer the following benefits : Not-for-profit salary packaging options of up to $15900 for general living expenses and $2650 for entertainment benefits. Corporate Health Insurance with HBF Free employee assistance program A diverse range of services which allows professional development and growth Paid Parental Leave Annual leave starting at 4 weeks (full time) Carers / personal leave Service Awards for long standing employees Flexible working environment How to apply : To express your interest please apply with an up-to-date resume and a cover letter outlining your experience / suitability. Kindly note if your application progresses to an interview well be asking for : National Police Clearance - current within 6 months (or evidence of application) A completed pre-employment health questionnairre. NDIS Worker Screening Check About us : Established over 50 years ago Southern Cross Care WA is a purpose-driven not-for-profit organisation contributing to social health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health care and accommodation needs of our aging population and those living with mental illness. Our dedicated and passionate team of around 900 employees and 130 volunteers deliver care and services to over 3000 West Australians across our residential retirement village mental health community housing and home care portfolio. Listen Act Do not give up Work as one. Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group. Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work. Key Skills Senior Care,Hoyer Lift,Medical office experience,Dementia Care,Home Care,Nursing,Alzheimers Care,Administrative Experience,Meal Preparation,Medication Administration,Memory Care,Tube Feeding Employment Type : Full-Time Experience : years Vacancy : 1 Hourly Salary Salary : 40 - 40 #J-18808-Ljbffr