Customer Care Representative
vor 3 Wochen
Customer Care Representative - ARH Homebush The Animal Referral Hospital is one of the most respected emergency and specialist veterinary hospitals in Sydney. Located in Homebush in Sydney’s Inner West, we offer a wide range of specialist services and provide 24-hour emergency and critical care to referring Veterinarians and the public. We pride ourselves on offering the highest standard of patient care with a focus on offering our clients gold standard customer service. About your new role Due to ongoing growth in the business we need YOU to join our Customer Care team. Reporting to the Customer Care Manager the duties include: Handling high volumes of inbound calls Liaising with referring vets Welcoming clients and their pets to the hospital Booking and managing appointments Invoicing and taking payments – including cash and EFTPOS Processing payments on Vetpay and Medipay finance platforms Data entry and requesting documents from referring vets and clients About You A solid professional background in customer service (min 2 years is essential) Have experience in reception or high volume call centre environment You thrive in fast paced environments and can remain calm under pressure or during busy times and emergency situations Well-developed computer skills with accurate data entry Experience with RxWorks is highly desirable but not essential as we will train the right candidate Experience with appointment entries, invoicing, and taking payments Willingness to go above and beyond during busy times You can think outside the box Have great multi-tasking and problem solving skills to achieve best possible results Can manage your time effectively when there are multiple distractions and can assist your team mates when required Friendly, warm and professional phone manner with the ability to converse with a range of different people with compassion and empathy Experience dealing with difficult clients Strong interpersonal and relationship skills Enjoy working in a close knit team and be team focused Cope well with high call volumes and demanding clients Have availability during busy peak seasons Christmas, Easter, and school holidays and be flexible in picking up additional shifts to support your team As we’re a 24 hour hospital the successful candidate must be available for various shifts (day, afternoon and overnights) Monday through Sunday. We Offer This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive salary plus: Advanced roster to support a work and home-life balance Job security Discounts to Hills Products for your pet Free on-site parking and close to public transport Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award) Free access to confidential Employee Assistance Program LifeWorks 24/7 Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves Apply Now Job Location #J-18808-Ljbffr
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Customer Care Representative
vor 3 Wochen
Council of the City of Sydney, Österreich Convatec VollzeitConvatec Sydney, New South Wales, Australia Convatec is a global medical products and technologies company focussed on advanced wound care, ostomy care, continence care and infusion care. With over 10,000 colleagues, we deliver products and services in around 90 countries. Our mission is to improve patient outcomes and reduce care costs while staying forever...
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Service Customer Care Representative
vor 3 Wochen
Council of the City of Sydney, Österreich Crown Equipment Pty Ltd - Australia VollzeitAbout the Role We are seeking a proactive and detail-oriented Service Customer Care Representative to join our dynamic Service Department. In this pivotal role, you will be the first point of contact for customers and Service Technicians, ensuring smooth coordination of service requests and accurate invoicing. Your contribution will directly impact customer...
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Customer Care Representative
vor 4 Wochen
Wollongong City Council, Österreich Probe CX VollzeitCustomer Care Representative – Probe CX Location: Wollongong, New South Wales, Australia We are looking for Customer Care Representatives for our newly refurbished Contact Centre. Positions available Full-Time or Part-Time. Responsibilities Be a customer champion: friendly voice and helpful hand for older Australians, families and carers. Assist customers...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Stuart Alexander & Co. VollzeitCustomer Service Representative – Stuart Alexander & Co. Location: Sydney, NSW (Pyrmont) Employment Type: Full-time Hours: Monday to Friday, 8:00 AM – 4:00 PM About Us At Stuart Alexander & Co, we are one of Australia’s largest privately‑owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos,...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Hertz VollzeitHertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...
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Customer Service Representative
Vor 2 Tagen
Council of the City of Sydney, Österreich Percepta LLC VollzeitCustomer Service Representative (048ZV) Location: AU-NSW-Sydney Do you have excellent customer service skills? Do you want to join a luxury brand? Join our team as aCustomer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! What We Offer Vibrant Culture:...
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Customer Care Representative
vor 3 Wochen
City of Hobart, Österreich MyState Limited VollzeitMyState Group is growing, and so is our Customer Care Team. Following our merger with Auswide Bank, we’re now a larger, more diverse regional banking group with a national footprint and a strong local heart. With brands including MyState Bank, Auswide Bank, SelfCo, and TPT Wealth, we’re focused on delivering exceptional service and meaningful experiences...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Johnson & Johnson MedTech VollzeitCustomer Service Representative – Johnson & Johnson MedTech Job Function: Customer Management Job Sub Function: Non‑Technical Customer Service Job Category: Professional Contract: 10‑month contract, until 26 October 2026 Locations: Sydney, Melbourne, Brisbane, Perth, Adelaide All Job Posting Locations: Eight Mile Plains (Queensland); North Ryde (New...
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Customer Service Representative
vor 4 Stunden
Council of the City of Sydney, Österreich Stuart Alexander & Co. VollzeitLocation: Sydney, NSW (Pyrmont) Employment Type: Full- time Hours: Monday to Friday, 8:00 AM – 4:00 PM About Us: At Stuart Alexander & Co, we are one of Australia’s largest privately-owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos, Tabasco, Biscoff & Hershey’s. We are passionate about building...
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Silverchain - Customer Service Representative
vor 4 Wochen
Council of the City of Sydney, Österreich Silverchain Group VollzeitSilverchain - Customer Service Representative Job Description We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre. In this role, you will serve as the welcoming voice of Silverchain, dedicated to ensuring every interaction exceeds our clients' expectations.As the first point of contact, you will manage...
