Customer Implementation Manager

Customer Implementation Manager – A.P. Moller – Maersk At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end‑to‑end service that makes trade simpler and easier than ever. We are entrepreneurs at heart, embracing change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier. Every day we challenge ourselves to do better, and we encourage each other to do the same. By joining Maersk you become part of the global family that moves 20% of global trade everyday, where one of our core values is our employees. We thrive on the diversity of our talent and see it as a strength in building high‑performance teams across brands, cultures, and locations. Join us in our Maersk Logistics & Services team as a Customer Implementation Manager. You’ll play a vital part in our success, developing, designing, and implementing innovative warehouse solutions that bring standardisation, visibility, and actionability to our customers’ supply chains. The Opportunity We are seeking a highly skilled Senior level Customer Implementation Manager with experience in delivering large‑scale, complex projects in the logistics space to join our growing team You will be responsible for managing medium to large scale projects from inception to delivery, on time and on budget across a range of areas from complex automated solutions to new facility builds to support a huge growth agenda. Key Responsibilities To manage the successful delivery of programmes (multiple interconnected projects) or large complex projects which have high visibility internally and externally. To lead teams in determining business requirements and creating Implementation plans accordingly. To provide strong and effective management and leadership of all stakeholders. Ensure that all allocated projects/programmes are implemented successfully on time, within approved budget and to the highest quality. Ensure that the level and skill of project resources are correct to enable the delivery of business projects and support the growth agenda, identifying any gaps as required. Ensure risks are identified and managed throughout the life cycle of the project. Deliver high‑quality communications throughout the implementation, to ensure all stakeholders are aligned as required. Issue escalation as required to ensure that the implementation remains on track. Identify and manage project risks through preventative and mitigating measures, ensuring these are pro‑actively communicated. Ensure project delivery framework is applied and adhered to. Desired Skills And Experience 5+ years experience in supply chain and logistics. Bachelor’s degree qualified in Project Management or a related field (preferred). Prince2/PMP or equivalent certifications (preferred). Experience in medium to large scale projects/programmes. Experience directing cross‑functional teams. Ability to communicate effectively with all levels within an organisation. Superior written and verbal communication and presentation skills. Confidence in PC applications, including MS Office, Visio, and project scheduling software. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing . #J-18808-Ljbffr