IT Support Officer

vor 3 Wochen

Council of the City of Sydney, Österreich Screen Australia Vollzeit

Get AI-powered advice on this job and more exclusive features. Screen Australia is the Commonwealth Government’s primary agency for supporting Australian screen projects, practitioners and businesses. We support projects of scale and ambition, distinct local stories told with strong creative voices and risk-taking content for all platforms. The successful candidate will be engaged under the Screen Australia Act 2008. About the role We are currently seeking a talented IT Support Officer to provide incident and support services inhouse across Screen Australia’s IT systems including: IT laptop SOE, Microsoft 365 services, telephony, iPhone and iPad devices, Cisco and Teams audio visual, print, Windows server and network services. The position also liaises with third parties for deployment of security patching and system troubleshooting. The role is offered as a two-year initial contract on a full-time basis. About you Previous experience and enthusiasm for providing in person help desk support to deliver a high level of customer service and value add services where opportunities are presented. Thorough understanding and experience providing support for Windows 11 (Enterprise) in an Intune environment and Microsoft Office 2021 LTSC. Previous laptop, display hardware and software support experience in a Windows environment including provisioning, application and security patching deployments using Microsoft Intune. Demonstrable experience in providing IT account support using Active Directory, Microsoft Entra, Intune, Windows Server and Microsoft M365 services (Teams, Sharepoint, Exchange Online). Well-developed interpersonal skills and ability to communicate with staff at all levels across the organisation. This includes experience in training staff at differing technical skill levels. Willingness to undertake occasional out of hours work in support of projects, system upgrades or to complete critical support tasks. Tertiary qualification in Information Technology or equivalent qualifications and/or experience is desirable but not essential. The benefits In return you will receive a competitive salary with a generous 15.4% super, work in our modern office in Ultimo; and become part of a collaborative, high performing and creative team environment. Screen Australia is committed to increasing workplace inclusion and diversity and encourages applications from a diverse range of backgrounds. Please note, while at Screen Australia, employees are unable to access any state or Screen Australia funding, in addition to freelancing on any Screen Australia productions. How to apply For further information on this position and to apply, please visit the Screen Australia website: Applications must be received by Friday, 28 November 2025. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Movies, Videos, and Sound #J-18808-Ljbffr

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