Business Administrator Payroll and Rostering Caulfield

Business Administrator Payroll and Rostering Caulfield A modern care home set in the leafy bayside suburb of Caulfield, with public transport links close by. Located 17 kms from the CBD, close to the beach and shops, this care home consists of 127 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well‑being of our residents. About the Role As a Business Administrator, known at Bupa as a Customer Service Consultant (CSC), you will work closely with another CSC and our General Manager. In addition to being one of the welcoming faces of our care home, you will handle a variety of administrative tasks that support the smooth operation of the home. A key part of this role includes managing the Employee Services function. Benefits of Bupa VIVA – our employee wellbeing program – live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. Career development – you’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. Access to world‑class training and professional development – supported by our quality education team and expert clinicians with a commitment to clinical excellence. Comprehensive induction and buddy program – we set you up for success from the outset and ease you into your new role with support. Be recognised and rewarded – Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it. No sponsorship available. Duties Employee Service – support and enhance the employee experience at the care home by managing key processes such as rosters, payroll, training, compliance, HR and recruitment activities. You’ll also handle onboarding and induction for new starters and manage annual and sick leave within the roster system. Resident Placement – be the first point of contact for prospective residents and their families by providing a warm, welcoming, and informative introduction to the care home. You’ll take the lead in managing enquiries and coordinating the admissions process. Concierge / Reception / Admin – lead the customer and administrative experience for the care home, ensuring exceptional service and smooth operations at all times. Skills and Experience Patience – working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition. Excellent communication skills, diplomacy, and a proactive approach are particularly important. You might be speaking to a worried family or a confused resident, and although you cannot always provide answers, you can reassure and follow up. Intermediate to advanced skills across the MS Office Suite. Previous experience gained in a similar admin/customer service role. Previous experience in rosters, payroll and general HR function including recruitment. Highly developed organisation and time management skills, prioritisation and self‑direction are key in this role. Culture We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high‑quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career. #J-18808-Ljbffr