![The State of Queensland](https://media.trabajo.org/img/noimg.jpg)
Senior Technology Officer
vor 2 Wochen
To be successful in this role, you will demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management.High level understanding in the following:
Microsoft ExcelDevelopment and maintenance of the inventory as related to telecommunication expense management systems (TEMS).
Well-developed interpersonal skills including the ability to work in individual or team.Ability to prioritise tasks to ensure deadlines are achieved.Understanding of telecommunication data, voice, and mobile services vendor offerings to enable formulation of recommendations for improvements.Demonstrated high level of knowledge and the ability to provide advice on current voice, mobile data telecommunication vendor offerings, preferably in relation to Enterprise and Government or Whole of Government SOA's.Knowledge of telecommunication products and services and the ability to use this knowledge to accurately update and maintain a TEMS inventory, based on authorised service requests.Experience in ITIL and the ability to respond to telecommunication service-desk requests preferably in ServiceNow.Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:Competitive salary + generous superannuation and leave loadingFlexible working arrangementsCareer training and developmentTo apply for this exciting opportunity, submit your resume and a cover letter online.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights
and diversity .Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).Documents
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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights
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