Parts Interpreter

Vor 2 Tagen

Caboolture, Österreich seek.com.au Vollzeit

(Family-Owned Ford & MG Dealership – Join a Team That Drives Excellence) Are you passionate about automotive parts, service, and delivering outstanding customer experiences? We are looking for a motivated Parts Interpreter to join our busy Ford & MG Parts Department , where loyalty, integrity, teamwork, and operational excellence fuel everything we do. ✅ About the Role As a Parts Interpreter , you will be the vital link between our Parts Department and internal/external customers. You’ll use your knowledge, initiative, and customer-focused mindset to: Provide accurate parts interpretation, sales and support with a sense of urgency. Collaborate effectively with Service, Sales and Pre-Delivery teams. Ensure orders are completed on time and in full. Support Parts KPIs and business goals, including maximising gross profit through correct purchasing. Maintain strong workplace and customer relationships. Keep product knowledge current through ongoing training and professional development. Contribute to impressive point-of-sale parts displays and dealership image. Key Competencies Honesty & integrity in every interaction. Respectful, non-discriminatory behaviour aligned with dealership values. Loyalty and commitment to products and colleagues. Professional presentation and a positive attitude (in line with company dress code). Strong teamwork mindset – sharing knowledge, coaching others, and assisting where needed. Punctuality and reliability to meet deadlines. Resilience under pressure, managing customer dissatisfaction calmly and respectfully. A pro‑active approach to continual improvement. A commitment to OHS and dealership policies, including identifying and reporting hazards.

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