Concierge - Retirement Resort

Job Overview Join Eldercare as a Concierge in our Retirement Resort. Location Western Suburbs Type Casual About the Role As Concierge, you will be the welcoming face of Eldercare’s Retirement Resort, providing exceptional front‑of‑house service to residents and visitors. You’ll be the first point of contact for enquiries, assisting with bookings, administration tasks, and general questions in a warm and professional manner. You will contribute to providing a life of leisure, comfort and convenience to residents within a high‑end luxurious environment. Key Responsibilities Serve as the first point of contact for enquiries and bookings Assist with administration tasks and general resident queries Coordinate events and manage deliveries Maintain the cleanliness of communal spaces Provide chauffeur services when required Support residents in accessing and enjoying the many services and facilities available Ensure safety, security, and smooth operation of the community Qualifications / What You Will Bring Experience in administration or a similar customer service environment A valid South Australian Driver’s Licence Strong communication skills, both written and verbal, with the ability to engage warmly and professionally Excellent organisational and time management skills, with the ability to prioritise and meet deadlines A personable, friendly manner and genuine empathy for people from diverse backgrounds, ages, and cultures A proactive, solutions‑focused approach with attention to detail and commitment to maintaining high standards Flexibility to work across morning, afternoon, and overnight shifts as required Why Choose Eldercare? Be part of a purpose‑driven organisation that values compassion and community Salary packaging options to increase your take‑home pay Ongoing training and development opportunities Work in modern facilities with on‑site parking Join a team that feels more like family Equal Opportunity Employer & Legal Statement To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID‑19. Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio‑economic background or personal experiences, our people are welcomed, included and respected. Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare. #J-18808-Ljbffr