Concierge - Retirement Resort

Join Eldercare as a Concierge in our Retirement Resort. Location: Western SuburbsType: Casual At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care. At Eldercare, we are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading not‑for‑profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued. By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement. With a strong focus on learning and development, we’ll support you as you grow your career. About the Role As Concierge, you will be the welcoming face of Eldercare’s Retirement Resort, providing exceptional front‑of‑house service to residents and visitors. You’ll be the first point of contact for enquiries, assisting with bookings, administration tasks, and general questions in a warm and professional manner. You will contribute to providing a life of leisure, comfort and convenience to residents within a high‑end luxurious environment. This is a casual role with the flexibility to work across morning, afternoon, or overnight shifts. Each shift brings variety — from coordinating events and managing deliveries, to maintaining the cleanliness of communal spaces and providing chauffeur services when required. You’ll also play an important part in supporting residents to access and enjoy the many services and facilities available, while ensuring the safety, security, and smooth operation of the community. Working closely with the Retirement Resort team, you’ll contribute to a positive, supportive environment where residents feel valued and cared for. What You Will Bring Experience in administration or a similar customer service environment A valid South Australian Driver’s Licence Strong communication skills, both written and verbal, with the ability to engage warmly and professionally Excellent organisational and time‑management skills, with the ability to prioritise and meet deadlines A personable, friendly manner and genuine empathy for people from diverse backgrounds, ages, and cultures A proactive, solutions‑focused approach with attention to detail and commitment to maintaining high standards Flexibility to work across morning, afternoon, and overnight shifts as required Why Choose Eldercare? Be part of a purpose‑driven organisation that values compassion and community Salary packaging options to increase your take‑home pay Ongoing training and development opportunities Work in modern facilities with on‑site parking Join a team that feels more like family Ready to Join Us? Read the Job and Person Specification here for more information about the role. If you have a commitment to quality care and being part of an inspiring team, please register your interest with us. We will be reviewing applications as they are received, so don't hesitate and apply now To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID‑19. Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio‑economic background or personal experiences, our people are welcomed, included and respected. Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare. #J-18808-Ljbffr