Assistant Manager, Brand, Media

Assistant Manager, Brand, Media & Communications Operations Location: Sydney, Canberra, or Brisbane. Role Type: Full‑time, Permanent. For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure. Working with banks, other government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo‑Pacific while advancing Australia’s trade, investment and economic security objectives. Role Summary The Assistant Manager, Brand, Media & Communications Operations supports operational excellence across the team, managing processes, reporting, budget tracking and vendor coordination to ensure efficient delivery of marketing and communications activities. Working in a small, fast‑paced team, this role ensures how we operate supports the delivery of brand, media and communications outcomes for EFA. Key Responsibilities Coordinate a broad range of administrative duties, including maintaining accurate information across plans, task management, finance and information management. Establish and maintain appropriate management processes, budgets and systems that parallel best practices. Ensure compliance with procurement policies, including the Commonwealth Procurement Rules, and coordinate vendor relationships. Support campaign and project delivery through scheduling and resource coordination. Help maintain marketing customer databases and provide backup support for digital channel publishing, as well as customer success functions. Support risk management processes, including internal controls. Maintain documentation and systems to support team efficiency and governance. Assist with performance reporting and continuous improvement initiatives. Experience, Skills & Qualifications Tertiary qualifications in business, marketing or communications, or equivalent work experience. 5+ years in marketing operations, project coordination or business support. Demonstrated ability to liaise and collaborate with internal and external stakeholders for positive outcomes. Experience with budget tracking, reporting and vendor coordination. Working knowledge of the Commonwealth Procurement Rules and experience applying them to marketing and communications activities. Experience across private and public sectors, including banking or marketing and communications functions. Experience with AI tools and platforms is highly desirable. Strong organisational and process management skills. Demonstrated experience working with the Microsoft suite of products. About You Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you Our Benefits & Culture We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025. Benefits available to employees include: Generous leave provisions (e.g. Annual Wellbeing day) & leave purchase opportunities 18 weeks paid parental leave for primary care givers Thorough induction onboarding program Fitness Passport along with other Health & Wellbeing initiatives Gender affirmation leave Income Protection Insurance Community volunteering and many more Eligibility Australian Citizenship – Applicants must hold Australian Citizenship at the time of application. Security Clearance – Applicants must be able to obtain and maintain a Baseline security clearance. Apply Interviews will occur in parallel, so please apply ASAP. To apply, click ‘apply’ or email your CV to By choosing to apply, you agree to the recruitment privacy policy. EEO Statement We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. If you are a candidate with a disability, let us know how we can provide you with additional support. Applications from recruitment agencies will not be considered on this occasion. #J-18808-Ljbffr