Contact Centre Service Officer
vor 2 Wochen
Contact Centre Service Officer Join our vibrant contact centre team—where every call is a chance to make a difference and grow your career Multiple full‑time and part‑time opportunities available Brand new Barangaroo office and flexible WFH options Comprehensive training provided with ongoing career development What You’ll Do Respond to inbound calls with empathy, accuracy, and professionalism Resolve general banking and technical enquiries, including online and mobile banking support Guide members through digital platforms and troubleshoot issues Offer tailored solutions and promote relevant products and services Achieve KPIs aligned with our strategic goals and service excellence What You Bring Previous customer service experience (banking/finance highly regarded) Strong verbal and written communication skills Problem‑solving mindset and ability to think outside the box Comfortable with technology and quick to learn new systems Typing speed of 40 wpm with high accuracy FSR Tier 2 Accreditation (desirable but not essential) Why You’ll Love Working Here Be part of a values‑driven organisation focused on advocacy, passion, and sustainability Work in a collaborative, supportive team environment Grow your career with structured training and development pathways About Us Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally recognised socially responsible bank with profit‑for‑purpose as our business model and philosophy. At our Bank, social responsibility is built‑in, not bolted on and drives our business practices, people, and products. We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community. We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank. Our employees embrace our organisation’s values of passion, advocacy, and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality, and a focus on striving to deliver exceptional member service. How to Apply Ready to make a difference with every call? Click Apply now and help us deliver exceptional service to our members—one conversation at a time. For a confidential conversation, please contact We work under a hybrid working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at or find us on LinkedIn Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd. Seniority Level Entry level Employment Type Full‑time Job Function Customer Service Industries Banking #J-18808-Ljbffr
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Health Contact Centre Administration Officer
vor 16 Stunden
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Contact Centre Officer, Fund Services
vor 3 Wochen
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Contact Centre Officer, Fund Services
vor 2 Wochen
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Contact Centre Officer, Fund Services
vor 2 Wochen
City of Melbourne, Österreich SS&C VollzeitContact Centre Officer, Fund Services page is loaded## Contact Centre Officer, Fund Serviceslocations: Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R38097As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35...
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Council of the City of Sydney, Österreich Peoplebank Australia NSW VollzeitDirector, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services...
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Director, Managed Contact Centre Services
vor 3 Wochen
Council of the City of Sydney, Österreich at VollzeitDirector, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services...
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Director, Managed Contact Centre Services
vor 1 Woche
Council of the City of Sydney, Österreich Peoplebank VollzeitDirector, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive-level position responsible for the strategy, transformation, and operational delivery of managed contact centre services...
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Contact Centre Officer, Fund Services
vor 14 Stunden
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Council of the City of Sydney, Österreich Rarekind VollzeitOverview Join to apply for the Customer Service Contact Centre role at Rarekind . In this role you will be the first point of contact for a large dealer network, delivering top‑quality customer service over the phone, via email, and across multiple channels. Responsibilities Respond to customer enquiries, providing accurate information and solving issues...
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Contact Centre Officer, Fund Services
vor 4 Wochen
City of Melbourne, Österreich SS&C Technologies VollzeitContact Centre Officer, Fund Services Company: SS&C Technologies Location: Melbourne, Australia | Hybrid Get To Know Us As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from...