Guest Services Assistant
vor 3 Wochen
The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Brighton (BN1 2JF) Nights Guest Service Assistant duties include : supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant. Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at Benefits Annual Conference Event and Awards Apprenticeships Robust career development opportunities and support for personal growth Attractive discounts across many major retailers, restaurants, and events Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide 50% off food and beverage while you stay in our hotels 24 / 7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms) What you’ll bring to the team Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office. Next steps A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager. #J-18808-Ljbffr
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Guest Service Assistant
Vor 7 Tagen
Brighton, Österreich Holiday Inn Brighton Seafront VollzeitThe role Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Brighton, BN1 2JF Guest Service Assistant duties include : supporting your hotel in achieving all brand and company metrics and...
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Guest Experience
Vor 5 Tagen
Brighton, Österreich Holiday Inn Brighton Seafront VollzeitA leading hotel chain in Brighton is seeking a Guest Service Assistant to ensure outstanding experiences for every guest and support the hotel in achieving performance metrics. The ideal candidate should possess previous customer service experience and be adept at using technology. The role includes building relationships with guests and ensuring consistent...
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Nights Guest Experience Specialist
vor 3 Wochen
Brighton, Österreich Holiday Inn Brighton Seafront VollzeitA leading hospitality brand in Brighton is seeking a Nights Guest Service Assistant to ensure every guest receives a safe and exceptional experience. Responsibilities include supporting hotel metrics, building guest relationships, and maintaining service knowledge. The ideal candidate will have previous customer service experience and be comfortable with...
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Business & Guest Services Team Member
vor 1 Woche
Brighton, Österreich Bonorong Wildlife Sanctuary VollzeitBonorong Wildlife Sanctuary – Brighton TAS Bonorong Wildlife Sanctuary is an ethical tourism enterprise, dedicated to the conservation of native species, through wildlife rescue and rehabilitation, education, and experiences that connect people and wildlife. To support the growth and sustainability of our business, we are seeking expressions of interest...
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Guest Services
vor 1 Woche
Brighton, Österreich Bonorong Wildlife Sanctuary VollzeitAn ethical tourism enterprise in Brighton, Tasmania is looking for a full-time team member in guest services and business administration. The successful candidate will coordinate group bookings, manage events, and provide administrative support to the team. This role requires strong organisational skills and at least 2 years of customer-facing experience....
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Brighton, Österreich Unassigned Department VollzeitA leading amenity service provider in Brighton, Tasmania is seeking a Front Desk Associate to create a welcoming atmosphere for residents and guests at luxury properties. The role involves monitoring the lobby, managing requests, and ensuring smooth operations. Ideal candidates should have front desk experience, an outgoing personality, and be...
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Assistant Manager
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Brighton, Österreich Domino’s Careers UK VollzeitAssistant Manager - roles within the Brighton region Assistant Manager Role A great career opportunity to join the world’s largest pizza delivery company;a place where winning, service, quality and relationships are values that underpin all that we do. The role of Assistant Manager is to support the Store Manager, senior management and franchisee team to...
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Teaching Assistant
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Brighton, Österreich GUARDIAN SELECTION LIMITED VollzeitTeaching Assistant (Primary) – Brighton Location: BrightonSalary: £90 - £100 per dayContract Type: Full-TimeStart Date: Immediately About the School This primary school in Brighton is dedicated to creating a supportive and inclusive learning environment for all pupils. The school has a strong focus on SEN provision, ensuring children with additional...
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Audit Assistant Manager
vor 3 Wochen
Brighton, Österreich Kreston Reeves VollzeitAudit Assistant Manager We are currently recruiting for Audit Assistant Manager to join our busy Kreston Reeves offices in Sussex. The audit team across Kreston Reeves is growing through organic growth and we are seeking individuals to join us at this exciting time. We have brought on a number of new clients over the last few months both locally and through...
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Catering Assistant
vor 4 Wochen
Brighton, Österreich Chartwells Independent VollzeitAs a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive...