Team Lead, Logistics

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Solutions is seeking to hire a skilled and passionate Team Lead, Logistics in Melbourne. The Team Lead manages freight flow to and from the warehouse as well as invoicing, issuing credit returns, liaising with customers, transport providers (internal and external), stock control and supplier management. A Team Lead will supervise the day to day activities of our Contract Logistics team. Ensuring that workloads are allocated whilst providing authoritative advice and guidance to operators. This will be in the afternoon shift with working hours between 12 pm to 8 pm. Your typical day at DSV: Act as the key contact between DSV and its clients, managing service levels, operational updates, and resolution of mid-term issues. Lead daily warehouse operations, setting KPIs, assigning tasks, and ensuring all team members are properly inducted and trained within scheduled timeframes. Ensure orders are processed and dispatched on time with total order accuracy, while maintaining compliance with SOPs, Work Instructions, and GxP standards. Oversee inbound and outbound logistics activities including pick-packing, pallet and inventory counting, labelling, data entry, invoicing, and transport coordination. Liaise with internal teams, customers, and suppliers to provide updates, reports, and ensure customer service excellence; escalate and resolve service issues promptly. Implement and maintain quality and compliance systems including training matrices, CAPA management via VAULT, and warehouse audits; support continuous improvement initiatives. Monitor supplier performance, analyse operational risks, and participate in audits while ensuring business continuity plans are in place. About you: Customer-focused and performance-driven, with a strong commitment to delivering reliable, cost-effective logistics solutions and exceeding KPIs. A collaborative team player with a problem-solving mindset; fosters cross-functional efficiency and, where applicable, leads and supports others to achieve shared goals. At least 2 years relevant experience in a similar role or substantial administrative experience including an accounts function. Understanding of P&L, Customer accounts, OH&S Policies and legislative requirements in regard to warehouse operations and people management. Experience in Warehouse Management Systems (WMS) and Microsoft Office. Why DSV? Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere. At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr