Platform Engineer

Platform Engineer - Google Workspace Platform Engineer - Google Workspace. The role involves maintaining, monitoring, and enhancing the Google Workspace platform for A&G users. Leverage deep technical expertise in Google's ecosystem, strong automation skills and a platform‑centric approach to build robust foundations within a financially‑regulated environment, ensuring optimal performance and usability across the business. Your New Team You’ll join our dynamic Collaboration Team within the Infrastructure Department, a key part of Auto & General’s Technology division. We’re a fast‑growing insurer dedicated to safeguarding our customers’ futures. You’ll work alongside talented IT professionals, contributing to a cohesive, secure, and high‑performing environment that supports our multi‑award‑winning brands. Key Responsibilities Lead the strategic design, architecture, and continuous evolution of the Google Workspace platform. Develop and maintain advanced automation solutions, custom applications, and integrations using Google Workspace APIs and Apps Script. Implement and champion DevOps principles, including version control and CI/CD pipelines. Enforce comprehensive security controls, data loss prevention (DLP) policies, and data governance within Google Workspace. Manage and optimise critical security features such as Security Centre, Vault, Single Sign‑On (SSO), and Multi‑Factor Authentication (MFA). Establish and optimise monitoring, alerting, and logging solutions to ensure service health and performance. Lead complex incident management, root cause analysis, and implement preventative measures. Design, implement, and manage seamless integrations between Google Workspace and other enterprise systems. Optimise Google Workspace integration with Google Cloud Platform (GCP) services. Create and maintain high‑quality technical documentation, including architectural diagrams and Standard Operating Procedures (SOPs). Collaborate strategically with cross‑functional IT teams, business stakeholders, and external vendors. Be open‑minded to learning and assisting with other collaboration platforms (e.g., Slack, LumApps, Atlassian). Qualifications & Experience Proven experience in a similar role (e.g., Platform Engineer, DevOps Engineer, Senior System Administrator) managing large‑scale enterprise SaaS environments, with a significant focus on Google Workspace products. Experience in an administration or governance position managing 1000+ users on a SaaS platform. Demonstrated ability to provide 3rd‑level support, create support documentation, and manage cases directly with Google support. Proficiency with Jira or similar project management tools, with a strong understanding of Agile methodologies. Relevant Google Cloud Certifications: Associate Google Workspace Administrator and/or Associate Cloud Engineer. Our Perks Location – Toowong: close to public transport, excellent end‑of‑trip facilities (secure bike storage, showers), outdoor spaces, modern collaborative areas. Hybrid Work: Work from home 2 days a week, office located in Toowong. Extra Leave: Paid ‘ME’ day, a paid volunteer day, and option to purchase additional leave. Development Opportunities: Access to internal programmes and online courses. Employee Discounts: Discounts on Budget Direct insurance products. Reward and Recognition: Celebrate high performance with recognition, rewards, and incentives. Onsite Facilities: End‑of‑trip facilities and private spaces for nursing mothers. Get Social: Participate in vibrant social and community activities, including annual celebrations. Company Overview Auto & General (A&G) is the fastest‑growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi‑award‑winning brand Budget Direct and partnerships with leading brands – ING, Qantas, Virgin Money and Coles Insurance. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today. Work Culture & Diversity Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. If you're ready to make a significant impact and thrive in a growing business, apply now Auto & General is committed to fostering an inclusive and diverse workplace where everyone can succeed. Recruitment Recruitment agencies are kindly asked to refrain from sending unsolicited resumes. Auto & General is not responsible for any fees related to unsolicited resumes. Staffing Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology Industry: Insurance #J-18808-Ljbffr