Dispute Resolution Specialist

vor 3 Wochen


new south wales, Österreich Airtree Ventures Pty Vollzeit
Company Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.
GROW Inc might just be that for you
So, who is GROW Inc? Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.
We're solving big problems in the Superannuation and Managed Funds industry.
The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90's computing.
How are we doing it? We're solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians.
We're making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.
We're rebels with a cause.
We're authentic, diverse, and embrace our differences as we continue to put a dent in the universe.
We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day.
Job Description As a Dispute Resolution Specialist, you will be working within a centre of excellence for complaint resolution, delivering fair and timely outcomes for complainants, adhering to RG271 guidelines.
We are responsible for the end-to-end complaint handling process for the Trustee office overseeing simple and complex superannuation complaints.
We also influence change to deliver a better experience for members and provide meaningful insights to better identify, manage and prevent complaints.
Qualifications 3 years or more experience in the financial services dispute resolution domain - essential. Superannuation experience - highly desirable. A strong customer focus, with demonstrated experience of being in a customer-facing role. Exceptional negotiation skills. Ability to take ownership of your caseload and apply effective decision-making skills. Excellent communication skills, both verbal and written. Strong time management skills, with the ability to prioritise effectively. Good commercial acumen. Someone who can thrive in a fast-paced environment. The ability to demonstrate resilience and tenacity. Someone who enjoys working in a team and collaborating with others. Additional Information Why you'll love working at GROW Birthday Leave - Take an extra day off per year on your birthday Weekly Pay Cycle - No more waiting for PayDay Hybrid Work Arrangement - We have a true and flexible hybrid arrangement Exciting Discounts - Think movie tickets, gift cards & even electronics. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

#J-18808-Ljbffr

  • new south wales, Österreich Matthews Folbigg Lawyers Vollzeit

    Role: Senior Family Lawyer Matthews Folbigg Lawyers is one of Western Sydney's leading law firms located in the heart of Parramatta. We are a friendly and supportive firm that takes pride in our work and we are here to make a difference in helping our clients to find solutions, resolve disputes, embrace opportunities and create value. Our family law group...


  • new south wales, Österreich Xl Catlin Vollzeit

    Job Description - Compliance and Complaints Officer (13004328D20240327)Compliance and Complaints Officer Sydney, AustraliaAs part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. While supporting the...

  • Legal Counsel

    vor 1 Woche


    new south wales, Österreich Besix International Vollzeit

    BESIX Watpac is a multi-disciplinary construction company in Australia and New Zealand, backed by a century of global expertise and financial strength. A wholly owned subsidiary of the award-winning international contractor BESIX Group, we specialise in complex construction across all sectors, including building and infrastructure projects.Today the Group...


  • new south wales, Österreich Ausphin Recruitment Pty Ltd Vollzeit

    About UsKraken Sourdough is a delightful bakery located in Huskisson, New South Wales. Known for its artisanal approach, it specializes in long-ferment sourdough breads and a variety of sweet and savory pastries.Duties:- Coordinate and plan menus with Chefs and other kitchen staff- Oversee, coordinate, and organize special functions and large bookings-...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    Case Manager to Judicial Registrar or Senior Judicial Registrar The Courts are seeking highly capable candidates who are enthusiastic, driven and motivated to assist in achieving the Courts' objectives and perform the key functions of a Case Manager to provide high level administrative and court support to a Senior Judicial Registrar or Judicial...


  • new south wales, Österreich Ausphin Recruitment Pty Ltd Vollzeit

    ABOUT US - Kickin'Inn Marina Square is a popular dining destination known for its unique, hands-on dining experience with Cajun-inspired seafood. We pride ourselves on delivering fresh, flavorful dishes and exceptional service in a vibrant and welcoming atmosphere.Role - The team at Kickin'Inn Marina Square is looking to hire an ambitious, motivated, and...


  • new south wales, Österreich Airtree Ventures Pty Vollzeit

    The Opportunity This is a casual position onsite at our facility in Pemulwuy, with an immediate start. Pet Circle believes in doing things differently, with pets and their owners at the centre of every decision.Our new venture will increase pet owners' accessibility to pet healthcare and provide better choice, value and convenience - enabling pet parents to...


  • new south wales, Österreich Lhh Recruitment Vollzeit

    Our client, a leading law firm in Cardiff, is seeking an Employment Law Senior Associate to join their esteemed specialist Employment team in Cardiff. As a valued member of the team, you will provide expert advice on all areas of employment law to a diverse range of clients across the public, private, and third sectors. With consistent top-tier rankings in...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships.Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we're creating a healthy,...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    Manager Learning and Organisational Development - Clerk Grade 11/12 - Human Resources - Central Sydney (Ongoing) - 00009POM About us Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    Apply now Job no: 493562Work type: Full Time PermanentLocation: BrisbaneCategories: Legal PracticeAbout us Meridian Lawyers is a dynamic and innovative law firm with offices in Sydney, Melbourne, Newcastle, Brisbane, Canberra and Perth. Clients look to our experienced and award-winning team for advice in Insurance, Corporate & Commercial, Workplace Relations...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist, to manage the accounts receivable process for our Out of Home accounts.You will be responsible for negotiations, aged debt collections, and managing a high level of invoices meticulously, with the ability to problem solve...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist, to manage the accounts receivable process for our Out of Home accounts. You will be responsible for negotiations, aged debt collections, and managing a high level of invoices meticulously, with the ability to problem solve...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    All BHP employees and contractors please apply using your BHP credentials / email address.Please click on 'BHP Employee / Contractor Login' button on the top right of this page to apply. Specialist OT Operations Technician 4/3 Date: 30 Oct 2024 Job Country: Australia Job State/Province: Queensland Job Location/Region: Bowen Basin About BHP At BHP we support...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart,...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    Specialised Dementia Care Program Manager HammondCare Horsley is currently looking for a Permanent Full-time Manager to support our Specialist Dementia Care Program cottages to join our team. With our unique model of care which places the residents needs as your number one priority, you will help create a home away from home for our residents. This role...


  • new south wales, Österreich Tideri Jobbörse Vollzeit

    We are looking for a Customer Engagement Specialist to join our team and work directly with a global leader in the footwear & apparel industry.In this role, you will be responsible for driving customer value, fostering loyalty, and improving customer retention.You will collaborate closely with a delivery team based in Vietnam to ensure seamless service and...


  • new south wales, Österreich Experis Vollzeit

    Leading Technology Giant is hiring for Service Desk agent!Long term role based in Charlestown!APPLY NOW!Job Details: The successful candidate will be responsible for handling Level 1 issues on Network, Windows Servers, Linux Unix Systems and virtualisation technologies such as hyper-v, VMware within an ITIL based management environment.The Service Desk Agent...


  • new south wales, Österreich Claro Employee Services Pty Vollzeit

    Who we are: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro.Claro Aged Care and Disability Services – A leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means...


  • new south wales, Österreich Airtree Ventures Pty Vollzeit

    Company Description Join the team redefining how the world experiences design. Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place.Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to...