Casual Front Office Duty Manager
vor 2 Wochen
The Great Southern Hotel Melbourne (GSH-Melbourne) is a busy hotel located in the heart of Melbourne’s CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay, Melbourne Exhibition and Convention Centre, Marvel Stadium and much more. We are currently seeking an experienced and well- presented individual to join our fast-paced Front Office team in the casual position of Duty Manager . As our Casual Duty Manager, you will be involved in all matters affecting guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel. You will also supervise, direct, and support the reception team with their daily activities, knowledge and development. About the role As our Duty Manager, your responsibilities will include: Ensuring smooth check-in and check-out of guests in a timely manner Delivering prompt and efficient service when attending to a variety of guest requests Effectively communicating with all departments of the hotel to ensure customer satisfaction and operational requirements are achieved Answering calls in a professional manner Informing guests of all facilities and services in the hotel About you The successful candidate must have: Previous experience in a similar role Excellent communication and interpersonal skills A commitment to outstanding customer service Dealing with guest complaints The availability to work on a 7-day rotating roster Excellent grooming and presentation skills A warm and friendly personality Ensuring staff are adhering to policies and procedures as per the requirements of the Hotel Employment Guide The ability to work under pressure with excellent attention to detail Applicants must have the legal right to work in Australia Benefits This role offers a great opportunity to expand upon your skill set. In addition, we offer the following benefits: Supportive team environment Receive ongoing training Competitive hourly wage High occupancy and consistent shifts Short walk from Southern Cross Station High chance to work for a different branch if relocated #J-18808-Ljbffr
-
Senior Front Office Duty Manager
vor 3 Wochen
City of Melbourne, Österreich Brady Hotels VollzeitA leading hotel chain in Melbourne is seeking a Senior Duty Manager to support front office operations and ensure smooth hotel operations. Responsibilities include managing guest inquiries, supervising staff, and handling various administrative tasks. The ideal candidate should have experience in hotel front office roles and possess strong customer service...
-
City of Melbourne, Österreich The Great Southern Hotel VollzeitA prominent hotel in Melbourne is seeking an experienced Duty Manager to join the Front Office team. You will ensure smooth check-ins, deliver exceptional service, and lead the reception team. The ideal candidate has experience in hospitality, excellent interpersonal skills, and a commitment to outstanding customer service. The position offers competitive...
-
Duty Manager
vor 13 Stunden
Council of the City of Sydney, Österreich Park Hyatt VollzeitJoin to apply for the Duty Manager - Front Office role at Park Hyatt . About Park Hyatt Sydney Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom‑designed Park Hyatt hotel combines distinct regional character with...
-
Front Office Duty Manager – Luxury Hotel Leader
vor 13 Stunden
Council of the City of Sydney, Österreich Park Hyatt VollzeitA luxury hotel in Sydney is seeking a Duty Manager - Front Office to lead a team ensuring maximum guest satisfaction. This role involves assisting in managing the Front Office efficiently and overseeing staff to maintain high standards of service. The ideal candidate will have relevant experience in hospitality management, strong communication, and training...
-
Front-of-House Duty Manager | Hospitality Leader
Vor 2 Tagen
City Of Mandurah, Österreich The Cut Tavern Bar & Bistro VollzeitA vibrant hospitality venue in Wannanup is seeking an experienced Duty Manager to join its team. You will oversee front-of-house activities, ensuring exceptional customer service, while managing stock levels and compliance with health regulations. Candidates should have significant experience in a similar role and excellent leadership skills. This casual...
-
Front Office Duty Manager: Guest Experience Leader
vor 12 Stunden
Council of the City of Sydney, Österreich Travel + Leisure Co. VollzeitA leading vacation company in Sydney is seeking a Front Office Duty Manager to oversee Reception operations. The ideal candidate will have 3+ years in a supervisory role within a Front Office department, strong customer service skills, and the ability to lead a team effectively. Responsibilities include managing day-to-day operations, training staff, and...
-
Duty Manager
vor 1 Woche
Council of the City of Sydney, Österreich Meriton Group VollzeitA leading hospitality provider in Australia is seeking a Manager on Duty to oversee the Front Office operations. You will be responsible for ensuring an excellent guest experience, managing team development, and adhering to Meriton's high standards. The ideal candidate has prior experience in a four- or five-star hotel and a passion for the hospitality...
-
Front Office Duty Manager – Luxury Resort
vor 3 Wochen
Shire Of Broome, Österreich Cable Beach Club VollzeitA premium resort in Western Australia seeks an experienced Front Office Hotel Duty Manager to oversee staff, coordinate guest services and ensure high service standards. Candidates should possess supervisory experience in a 4 or 5 star hotel, strong organizational skills, and be able to work 24-hour rotational shifts. This full-time role offers an attractive...
-
Front Office Duty Manager | Líder de Equipo
Vor 5 Tagen
City of Brisbane, Österreich Hyatt Regency VollzeitA leading international hotel is seeking a Front Office Duty Manager to join the creative team in Brisbane. This full-time role emphasizes excellent guest service and requires strong communication skills and the ability to handle stressful situations calmly. The successful candidate will oversee team training, manage guest complaints, and ensure adherence to...
-
City of Brisbane, Österreich Crystalbrook Collection VollzeitA leading hotel group in Brisbane is looking for an Assistant Manager (Duty Manager) to elevate guest experiences. This role involves leading the Front Office team, ensuring exceptional service and operational efficiency. Candidates should have prior hotel experience, outstanding guest service skills, and the ability to foster a positive team culture. The...
