Technical Support Specialist Fish

vor 16 Stunden

Shire Of Denmark, Österreich Marel Vollzeit

Technical Support Specialist Fish Join to apply for the Technical Support Specialist Fish role at Marel. In this role you deliver support to our regional service network and customers worldwide. The job is located in Støvring (DK) and you will closely work with innovation, product management, sales, and regional service teams. Main Tasks Solve cases online/remotely and/or decide on follow‑up actions in a timely manner, according to the escalation process. Advise and inform internal stakeholders on technical solutions and case status. Ensure that field service engineers’ debriefings are processed, and Customer Support is informed on follow‑up actions. Update and/or register machine information in Installed Base Management system. Identify technical improvements which can be used for potential commercial opportunities. Responsible for creating and maintaining service documentation (Service Info, Service Letter and Service Notice). Monitor, evaluate and coordinate reported technical feedback and identify structural issues from reported technical feedback. What kind of a person are you? You have an education in the electrical, mechanical or engineering field. You are tolerant and helpful. You love to solve problems. Other helpful capabilities could include: Field Service experience (and other “hands on” experience) is an advantage. Good command of the English language. Danish is a plus. Located close to Støvring is preferred. Experience with and comfort working in a multi‑cultural, multi‑discipline organization is an advantage. Experience with Fish filleting machines is a big plus. Benefits Freedom to take initiative and make a real impact in a growing global business. An environment of trust and respect with space to explore and fail. A network of specialists who are always willing to help. Endless possibilities to keep learning: access to LinkedIn Learning and Busuu language learning. To get a career instead of a job. We have many opportunities for internal growth; and we encourage it Job Details Seniority level: Entry level. Employment type: Full‑time. Location Støvring, Denmark Contact Information Interested? Then we are looking forward receiving your application If you have any question, please get in touch with our Talent Acquisition Business Partner, Niels Spit: #J-18808-Ljbffr

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