UX/UI & Strategy Lead

UX/UI & Strategy Lead DEPT® Australia is seeking a hands‑on, platform‑focused UX/UI & Strategy Lead to drive the design vision across enterprise‑scale digital experiences. Lead design locally while collaborating with DEPT®’s global teams, working across web platforms, component‑based CMS, and commerce builds. Own projects end‑to‑end from pitch and strategy through to delivery, facilitate workshops, define experience strategies, lead discovery, shape creative concepts, and guide offshore designers in execution. Key Responsibilities Lead the design stream for RFPs, proposals, and new business pitches, shaping DEPT®'s design narrative and vision. Collaborate with Commercial & Strategy leads to identify design‑led differentiators that win work. Rapidly prototype concepts, flows, or artefacts that bring proposals to life and inspire clients. Bring empathy, strategic insight, and creative storytelling to pre‑sales conversations, positioning design as a commercial and strategic driver. Client Engagement & Discovery / Strategy Lead and facilitate discovery workshops, stakeholder interviews, and design thinking sessions to uncover business goals and user needs. Translate complex requirements into clear UX strategies and actionable design directions. Create frameworks, journey maps, and presentations that help clients align around a shared vision. Partner with Delivery & Technical leads to define product roadmaps and ensure design feasibility. UX/UI Design Delivery Design responsive, component‑based experiences across AEM, Adobe Commerce, and other CMS/DXP platforms. Produce wireframes, user journeys, prototypes, and detailed UI mockups using Figma and Miro. Develop scalable design systems, ensuring consistency across multi‑platform ecosystems. Collaborate closely with developers and product owners to ensure design quality and intent through delivery. Cross‑Functional & Offshore Collaboration Provide direction and feedback to offshore design teams, ensuring alignment with DEPT®'s design standards and client goals. Collaborate with platform architects, developers, and delivery teams across time zones to achieve seamless integration and execution. Support content, personalisation, and marketing initiatives within Adobe Experience Cloud and similar environments. What We Are Looking For 8+ years’ experience in UX/UI design, experience strategy, or digital product design – ideally within an agency or platform implementation environment. Deep understanding of component‑based CMS and commerce platforms (e.g. AEM, Adobe Commerce, Contentful, Sitecore). Confident facilitator and communicator, experienced in leading workshops, managing clients, and aligning cross‑functional teams. Highly proficient in Figma, Miro, prototyping tools, and design systems, with a strong eye for visual design and detail. Experienced working in agile, fast‑paced environments with rapidly shifting priorities and timelines.Strong grasp of accessibility, responsive design, and cross‑platform interaction patterns. Comfortable working autonomously in a small local team while managing offshore designers with clarity and confidence. NICE TO HAVE Experience with Adobe Experience Manager (AEM) or Adobe Commerce. Exposure to platform implementation, DXP environments, or enterprise integration projects. A balance of design craft and strategic thinking – able to move from vision to detail with ease. WHY JOIN DEPT® AU? Autonomy and influence: Own the design craft locally and help shape how DEPT® delivers experience across high‑value platform builds. Global reach, local impact: Collaborate with global experts while leading projects end‑to‑end within a growing APAC team. Creative and commercial: A role that blends design leadership, product strategy, and tangible business outcomes. THE PERKS Access to our ‘Benefits’ offering, including additional leave options, development opportunities, and a supportive culture that celebrates individuality. DIVERSITY, EQUITY & INCLUSION We actively recruit, develop, nurture, and retain talented individuals from diverse backgrounds. We encourage potential candidates who may not meet every requirement to apply, as many meet our core qualifications. Reasonable adjustments are available throughout the recruitment process. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Industries Advertising Services #J-18808-Ljbffr