Employment Coach

Workskills is a progressive, leading, not-for-profit employment services provider in Southern Tasmania. Our focus is on being a great community organisation where our people have the ability to excel. Our commitment to our clients is quite simple - to truly understand and prepare them for their future, to place them in meaningful jobs or training, and to help them retain employment, for the benefit of individuals, families, and communities. With a strong focus on customer service, our dynamic teams are genuine and passionate about changing lives. We are focused on continuous improvement and driving performance to best support individuals, employers, and the broader community. Workskills provides an environment where our people have a defining influence on the lives of Tasmanians – after all, we have been doing this for over 40 years. The opportunities Workforce Australia Employment Services is a key part of Workskills’ service offering in Southern Tasmania, supporting Tasmanians at risk of long-term unemployment. We are pleased to offer multiple ongoing full-time opportunities for motivated and purpose-driven individuals to join our team as Employment Coaches, including both site-based and multi-site roles. Site-based role – Rosny As a Site-Based Employment Coach you will join a dedicated team at our Rosny site, managing your own caseload and delivering high-quality, tailored employment support through face-to-face appointments, group activities, online coaching, and phone-based engagement. Multi-site role, initially based at Glenorchy As a Multi-Site Employment Coach, you will initially be based at our Glenorchy site and then be rostered across multiple Workskills sites to provide continuity of service during periods of leave, and peak demand. You will deliver high-quality, tailored employment support through face-to-face appointments, group activities, online coaching, and phone-based engagement. As an Employment Coach at Workskills, you will work directly with participants to help them move toward meaningful and sustainable employment. Using a person-centred, strengths-based approach, you will identify and connect participants with the right vocational and non-vocational supports to help them thrive. You will be supported to: Provide client-centred, strengths-based coaching for WAS Participants in accordance with the WAS Service Delivery Manual and the WAS Deed. Manage a caseload of WAS Participants to provide individually tailored coaching support, through individual face-to-face appointments; small group activities; online coaching; and phone-based coaching. Meet individual performance targets aligned with the WAS Performance and Quality Framework and contribute to the achievement of team and whole-of-service performance targets. Coordinate with a range of internal supports and external organisations to provide WAS Participants with targeted vocational and non-vocational support; personal and career development activities; education placements; and work placements. About you To be successful in this role you will have: For site-based roles, you will work from our Rosny location, while the multi-site role offers the flexibility to work across multiple Workskills sites as operational needs arise. Ability to deliver, strengths-based, co-designed, client-centred approaches to the development of people The ability to understand the needs of a diverse range of people; facilitate people’s preparation for work and/or education; and support people to achieve employment outcomes The ability to develop skills in case management, tailoring services for individual clients; managing diverse caseloads with empathy and professionalism; apply service guidelines and models; and use digital case management systems Strong interpersonal communication skills, including the demonstrated ability to engage effectively with a diverse range of people, and collaborate professionally with colleagues and external service providers Provision of a current satisfactory National Criminal Record Check, and registration to Work with Vulnerable People in Tasmania. The ability and commitment to undertake targeted industry specific professional development Desirable but not essential Educational qualifications in a relevant field We offer you Modern work environment that is safe, truly friendly and supportive Salary packaging options 5 weeks annual leave 12 days personal leave, 12 days flex leave Challenging and rewarding career with professional development opportunities Take the next step To find out more about these exciting career opportunities contact Sarah on ***. For a copy of the Position Description please click here – (if viewing via Seek, please go to our Website then scroll to the bottom of the home page and click “join our team” to view the ad and linked position description via our Careers Portal) To be considered to this role your application must include: current resume one-two page cover letter detailing the role you are applying for (Rosny or Multi Site) your vision of success in your preferred role. You can apply via our Careers Portal as mentioned above or click the Seek Quick Apply button now Applications will be reviewed upon submission. Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions. As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check. All applications are treated in the strictest of confidence. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr