Workforce Planner

15h ago , from Ventia Services Group Limited Join Ventia in Supporting Australia’s Defence Community Ventia is a long-standing partner of the Department of Defence, providing integrated Defence infrastructure and asset management support services. As part of our Defence Base Services contract, Ventia has proudly delivered essential services across military bases nationwide for a decade. We help create safe, efficient, and supportive environments where Defence personnel live, work, and train. SafetyCommitment At Ventia, safety is more than a priority — it’s our way of working. It is our licence to operate and the foundation of our culture. We foster a community where safe work practices are not just spoken about — they are consistently demonstrated in everything we do. We are committed to maintaining a high-performing, safety-focused environment and seek individuals who actively contribute to this culture. Every team member plays a vital role in upholding our safety standards and ensuring the wellbeing of themselves, their colleagues, and the communities we serve. What’s on offer SafetyFirst – At Ventia, we believe that every job should be done right, and that everyone should go home safely at the end of each day. Ventia has been awarded a 6‑year Defence Base Services contract with opportunity for further extension. Ventia is recognised as a Veteran Employer of Choice by the Australian Government’s Department of Veterans’ Affairs. Access to a variety of health and wellbeing initiatives, including discounted health insurance and our employee assistance program. Access to Ventia’s amazing discounts at over 450 retailers across Australia, including major retail brands. About the role This full‑time Workforce Planner role is responsible for developing strategic and operational workforce schedules that ensure efficient service delivery and compliance across Defence sites. Working closely with operational teams, you’ll balance workforce availability with service demand, optimise resource allocation, and support safe, customer‑focused operations. You’ll also lead the development of annual workforce plans and translate them into actionable rosters aligned with long‑term business needs. Key Responsibilities Strategic Workforce Planning: Design and implement strategic workforce plans and translate them into operational rosters. Support team leaders in managing rosters and contribute to succession planning. Support the Base teams and act as a Team‑of‑Teams integrator and facilitator across the state and region. Data Analysis & Insights: Ability to interpret and translate large data sets into meaningful business insights. Utilise data analytics to drive efficiency and reduce overtime. Compliance & Operational Excellence: Ensure rosters support compliance with Enterprise Agreements, SHEQ systems and WHS requirements. Publish rosters in advance and support operational team delivery. Customer & Team Engagement: Respond to customer inquiries and feedback professionally and promptly. Collaborate with Base Operations and Service Delivery teams to ensure seamless service delivery. Provide training and guidance on rostering systems and foster a culture of accountability. About you Qualifications in Business Administration, Statistics or Data Analytics. Experience in workforce planning, preferably in hospitality and/or large service delivery contracts. Strong analytical skills and the ability to interpret large data sets. Excellent stakeholder engagement and communication skills. A proactive mindset with a focus on continuous improvement and operational excellence. Experience in managing geographically dispersed teams and supporting leadership through coaching and mentoring. A commitment to safety, compliance, and customer satisfaction. Must be eligible to hold a Defence Security Clearance. As a result of this requirement the applicant must be an Australian Citizen and be willing to undertake and maintain a satisfactory Australian Federal Police clearance. About Ventia Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate. Diversity Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities. How to apply If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr