Sales Trainer

About FareHarbor FareHarbor’s mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates tools that enable clients (think boat rentals, museums, food tours, events and more) to operate and grow. With over 20,000 clients across 90+ countries, we’re the largest in our industry and shaping the future of travel, together. Our team is an ‘Ohana of 700+ people around the world, passionate about pioneering an industry, embracing challenges, and delivering value to the experiences industry. We value putting clients first, working as one team, curiosity, ownership, integrity, and embracing challenges. Why FareHarbor? We’ve helped over 20,000 global businesses operate successfully and are proud to enable business owners to live their dreams. From day one, our real success lies in our people—the Ohana. We support learning, creativity, health and wellbeing, and give our people the space and trust to learn, try, succeed, collaborate, and innovate. About The Role As the Sales Trainer, you will work with talented and motivated sales people in our Sydney office. In this role, you will manage the Sales Team onboarding curriculum, content, and delivery for new and tenured Account Executives. You will work on onboarding, training updates, and cross-team initiatives to impact learning and development for the growing team. What You’ll Do Here Schedule new hire onboarding groups, create training schedules, and coordinate session presenters Own the sales employee onboarding program in APAC Deliver instructor-led classroom training and onboarding curriculum for sales staff Analyze sales trainings to identify effectiveness and opportunities for improvement Create role-specific training materials from new hires to tenured staff Collaborate with sales managers and Commercial Enablement to develop curriculums and define success measures; rollout new information and drive adoption of new ways of working Ensure training materials are current; manage recurring updates for consistency and accuracy; promote user-created documentation Maintain training tools (Training Content Drive, learning management systems, Sales Help Pages) Develop and maintain a feedback loop with the sales training team and new hires; review adjustments regularly Generate sales training materials for new product releases and coordinate with regional sales leaders and product champions Empower new sales team members to be self-sufficient after 6 months Enable the sales team to demonstrate new features using live client examples or updated demo dashboards; coordinate with BI if needed Requirements 2+ years of sales training experience, or 3+ years of sales experience with prior training experience Exceptional communication skills including clear and concise writing, engaging presentation style, and group facilitation Advanced presentation skills and ability to train employees effectively Strong written and verbal communication; ability to work with all levels (management, staff) Strong leadership and teamwork skills with demonstrated cross-team collaboration Technical aptitude and ability to learn new software and programs Experience working within a CRM Background/experience in training, teaching, or education is a plus Bonus Points If You Have Familiar with the tourism industry, specifically tours and activities Experience with learning and enablement Experience with SaaS Benefits Global leave benefit including 22 weeks paid parental leave, 2 weeks paid grandparent leave, extended care and bereavement leave Life insurance policy Opportunity to share ideas and make a difference in a growing company Fast-paced, high-energy and engaging work environment 26 days of annual leave Work-from-home assistance Educational opportunities including individual skill development & growth programming Social hours, events, and team-building Hybrid-friendly workplace Wellness benefits (Headspace subscription and wellness webinars) FareHarbor is an equal opportunity employer. We welcome all qualified job seekers and provide adjustments during the application or interview process upon request. To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants. Any offer of work is subject to successful completion of pre-employment screening. Location: Sydney, New South Wales, Australia #J-18808-Ljbffr