Assistant Store Manager

Assistant Store Manager - The Good Grocer IGA Supermarkets Add expected salary to your profile for insights We’re growing our store leadership team Following a strategic review of our store operations, we’re excited to introduce newly created Assistant Store Manager positions across The Good Grocer Group. These roles offer an outstanding opportunity for experienced retailers—whether you’re already an Assistant Store Manager ready to step up to Store Manager, or a Department Manager looking to broaden your leadership across the whole store. With strong development pathways and hands‑on support, this is a fantastic chance to advance your leadership career and prepare to run your own store. About the Role: As an Assistant Store Manager, you’ll play a key role in supporting the Store Manager in leading daily store operations and guiding an engaged, high‑performing team. You will take full responsibility for the store in the Store Manager’s absence and contribute to creating a market‑leading experience for our customers and the local communities. In addition, you will have the opportunity to structure, lead, and manage your own dedicated department, driving standards, performance, and growth within your area of responsibility. You’ll lead by example and inspire your team —championing a strong fresh food offer, delivering exceptional customer service, and creating a positive team culture. We’re looking for passionate retailers with a genuine love for food, strong operational acumen, and the ability to embrace change in a fast‑paced supermarket environment. Ideally, you’ll bring solid retail management experience, strong understanding of both back‑ and front‑of‑house operations, and excellent people leadership skills. These are permanent full‑time salaried positions with incentive scheme. If this sounds like the right fit for you, we offer: Competitive salary with incentive scheme Generous Team Member discounts with 15% at The Good Grocer IGA Stores and 10% at The Good Grocer Cellar Fantastic opportunity to lead an experienced team Job stability and clear pathways for career growth and development Whilst some weekend and/or evening work is required we offer a flexible roster to provide for work life balance Strong team culture with a family‑owned WA organisation A community‑focused business with a genuine local impact Skills required: Previous Retail Department Manager experience (Supermarket leadership preferred) Demonstrated experience leading, coaching and developing a team Financial acumen and experience in managing GP, sales, budgets and wages Exceptional customer service experience and merchandising ability Ability to manage and lead the team, ensuring compliance to Food safety standards Fresh food experience; gourmet product knowledge is an advantage Excellent communication, organisation and problem‑solving skills Proficiency with IT systems (Microsoft, Smart Retail, ABCIS) Key Responsibilities: Oversee day‑to‑day store operations in the absence of the Store Manager, ensuring compliance with company policies, procedures, and operational standards Assist in recruiting, training and supporting a motivated, high‑performing team Lead and inspire team members to deliver exceptional customer service Collaborate with the Store Manager to implement effective product displays and promotions. Drive store performance through upselling, cross‑selling and strong service engagement Contribute to monitoring and achieving budgetary goals, including sales targets and expense control Analyse store performance reports and support data‑driven decision‑making Drive sales and profitability through effective inventory management, promotional activities, and understanding local market trends. Ensure customers receive an exceptional shopping experience Work closely with the local community to meet and exceed their food expectations with an ‘of course’ attitude Ensure compliance to all safety standards and requirements across the store If you are a passionate and experienced retail leader with a love for fresh food and a drive to deliver exceptional customer experiences, we’d love to hear from you. Established in 1986, The Good Grocer Group is a family‑owned WA Company and a leader within the Independent Supermarket industry. Owning and operating a number of retail stores across WA and home of The Good Grocer Brand, our team cares passionately about our customers, people and the communities within which we live and work. We are an equal opportunity employer. Only people eligible to work in Australia need apply. #J-18808-Ljbffr