Account Manager

Account Manager - Relationship Focused Role Are you at your best when you are out with clients, building trust, having real conversations and becoming the person they rely on when it counts. This is an opportunity to join a long standing, Australian, family owned business with deep roots in the local community and a strong reputation for looking after its people and its customers. The organisation is well established, has a strong share of its market and is known for forming relationships that last for years, not months. Based in Cairns, this role will suit someone who enjoys being part of a close knit team, values stability and wants to contribute to a business that genuinely cares about the communities it works within. What You Will Be Doing Build and maintain long term client relationships based on trust, reliability and consistent service Spend regular time with clients, getting to know their businesses, understanding what is important to them and working alongside them to find practical solutions Identify opportunities to deepen and grow existing accounts while also seeking out new relationships in a considered and professional way Represent the business at client meetings, networking functions and entertainment opportunities, always with a focus on strengthening partnerships and adding value Work closely with internal teams to make sure promises made to clients are delivered and any issues are resolved quickly and professionally Use CRM and digital tools to stay organised, maintain accurate records and manage a structured pipeline of activity This is not a hard sell environment. Success here is built on consistency, follow through and being genuinely committed to your clients. Why You Will Love Working Here You will be joining a business that is: Family owned, with strong, long term community ties and a genuine commitment to supporting local people and local organisations Well established and respected, giving you confidence in the stability of your role and the quality of the service you represent Values driven, where integrity, reliability and doing the right thing are more important than short term wins Team oriented, where people help each other, share knowledge and work together toward common goals You can expect to be trusted to get on with the job, supported when you need it and encouraged to build relationships in a way that feels authentic to you. What You Bring Proven experience in account management or a similar client facing role, with a clear focus on building and maintaining strong relationships A genuine interest in people and a natural ability to connect, listen and communicate clearly A track record of identifying opportunities, solving problems and following through on commitments Strong organisational skills, with the ability to manage multiple priorities while keeping the details under control Confidence using CRM systems and digital tools to plan, track and report on your activity Comfort in attending networking events, client functions and entertainment as part of relationship building If you enjoy being out in front of clients, value long term partnerships and want to work for a family owned business that is proud of its role in the community, this role will give you the platform to thrive. How To Apply If this sounds like the right next step for you, please submit your application with a current resume and a brief cover letter outlining your interest in the role and your experience in managing client relationships.For a confidential discussion about this role, please call Ashleigh McMillan on 5*** or email **********@ontalent.com.au Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr