Accounts Receivable Officer

Aged Care with heart and purpose If you’re an experienced Accounts Receivable Officer looking to make a meaningful impact, we would love to hear from you At Warrina Homes, we’re not just an aged care provider - we’re a vibrant, people-focused community driven by compassion, connection, and a commitment to excellence. We’re on the lookout for a dedicated and detail-orientated Accounts Receivable Officer to join our dynamic Finance & Administration Team. In this key role, you’ll work closely with our Head of Finance and Chief Finance & Operating Officer to help keep our organisation running at its best. If you are looking for a workplace where your skills have impact, your values are welcomed, and your work contributes to something bigger than yourself, Warrina Homes is a place where you can grow, belong, and make a difference every single day. Key Responsibilities As the Accounts Receivable Officer, your work will directly contribute to the quality and sustainability of the care we deliver through: Accounts Receivable Duties Prepare and distribute accurate monthly resident invoices and statements. Process payments, journals, credits, and interest on arrears. Maintain resident and customer master files for accurate billing. Reconcile debtor’s ledger with general ledger control accounts. Generate aged debtor reports and follow up on overdue accounts. Liaise with residents, families, and third‑party agencies for debt recovery. Process refunds and sundry charges. Ensure proper filing of all AR‑related documentation (electronic and hard copy). Providing high‑quality financial services, analysis, and reporting to internal stakeholders. Supporting continuous improvement across all Accounts Receivable processes and contributing to the development of internal systems. Staying abreast of industry and regulatory changes relevant to aged care accounts receivable matters. Assist in preparing financial reports for audits and funding submissions. Support the Admissions Manager/Coordinator with financial aspects of resident onboarding. Ensure compliance with relevant legislation, including WHS and aged care standards. Systems & Data Management Use financial software such as Techone or other for billing systems and reporting. Reconcile direct debit and Centrepay payments. Maintain accuracy in client management and accounting systems. Customer Service & Communication Respond to resident and family account inquiries with professionalism and empathy. Provide support to internal stakeholders. Collaborate with other departments to resolve billing issues. Upholding Work Health & Safety requirements and contributing to a safe, respectful work environment. Providing relief for the administration staff during absences as needed. About You We’re searching for a dedicated, detail‑driven professional with a strong grasp of accounts receivable functions and a desire to make a difference within a purpose‑focused organisation. The ideal candidate will demonstrate: Certificate III in Business or equivalent experience. Minimum 5–10 years in accounts receivable, preferably in aged care or healthcare. Strong understanding of aged care billing processes and government funding mechanisms. High attention to detail and accuracy in data entry and reconciliation. Proficiency in Microsoft Office (Excel, Word, Outlook). Excellent analytical skills and attention to detail. Ability to work both independently and as part of a collaborative team. Strong communication and interpersonal skills, with a customer‑focused mindset. Proven time management and problem‑solving abilities. A strong alignment with Warrina Homes’ Christian values. Valid police clearance for aged care and current driver’s licence. Desirable Qualifications and Experience Previous experience in aged care or a similar sector. Experience with salary packaging and aged care financial systems. Understanding of the needs of older people and their care needs. Experience in the not‑for‑profit sector. What We Offer Attractive salary with generous salary packaging benefits: Up to $15,899 for living expenses and $2,650 for meals and entertainment. A meaningful role where your work truly makes a difference in the lives of others. A supportive, friendly team that values your contributions. A workplace built on respect, faith and personal growth. Access to ongoing professional development opportunities and a genuine commitment to your professional growth. An Employee Assistance Program to support your personal and professional wellbeing. Free on‑site parking for your convenience. Who we are Warrina Homes is a leading not‑for‑profit Aged Care provider in metropolitan Adelaide, offering both Retirement Village and Residential Aged Care services. Guided by Christian values, we focus on person‑centred care that promotes choice, dignity, and independence. We are committed to fostering a culture of empowerment, encouraging our team to make informed decisions and excel in their roles. Teamwork is at the heart of our organisation, and we value mutual respect and support in every aspect of our work. Warrina Homes has experienced significant growth in recent years, highlighted by our recognition as 12th place in the BDO Fast Movers SA Awards, celebrating the top 25 fastest‑growing companies in South Australia. We also won the ‘Elevated Success Award’, recognising our achievement as the highest percentage of revenue growth. These recognitions reflect our ongoing commitment to providing high‑quality, person‑centered care while maintaining financial stability and expanding our services. With a holistic model that addresses the physical, spiritual, and emotional needs of our residents, we take pride in our strong reputation for compassionate care, a supportive workplace culture, and a continuous focus on improvement and innovation. At Warrina Homes, every resident matters, and every team member plays a crucial role in our mission. If you are looking for a role where you can make a meaningful impact, please join us and be part of a compassionate, dedicated team. For more information visit our website, Please note that Warrina Homes maintains a non‑smoking workplace. To apply Simply click the ‘Apply’ button, submitting your resume and a cover letter outlining your suitability for the role. Applications will be reviewed upon submission. Don’t miss the chance to join a growing, supportive team committed to making a positive impact in the lives of those we care for. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr