Quality Officer

Position Details SCHADS Above Award Salary Grade 6 - $111,211 per annum plus super Relocation assistance offered up to $3,000 plus two weeks of accommodation This position can be based in Alice Springs, or Darwin NT. Please note. This position is based in Darwin, Northern Territory (or Alice Springs, NT). CatholicCare NT Employee Benefits Six Weeks Annual Leave plus Two Weeks Personal Leave Salary packaging option (up to an additional $15,900 p/a) Staff rewards program with savings and discounts at over 450 well known retailers Access to Wellbeing Centre providing support to a healthier and happier life Relocation assistance offered up to $3,000 plus 2 weeks accommodation if relocating About the Program CatholicCare NT (CCNT) is a Territory wide NGO with services based in Darwin, Palmerston, Katherine, Tennant Creek, Alice Springs, Wadeye, Daly River, Tiwi Islands, Jabiru and South East Alice Springs. We provide a broad range of family counselling and support, financial wellbeing, domestic and family violence programs, housing, aged care advocacy, AOD, mental health, employment, and community development programs. CCNT undertakes several accreditation and registration processes to ensure that it aligns with best practice standards and regulatory body requirements. These processes require preparing evidence of alignment, facilitation of focus groups and oversight of on-site audits. This position will focus on the National Aged Care Advocacy Program (NACAP) and Remote Australia Employment Service (RAES) sitting within the Quality team. About the Role The Quality Officer is responsible for providing support to Managers and Aged Care Advocates to enable national consistent implementation of NACAP Requirements. The Quality Officer will provide support in line with the National aged Care Advocacy Framework, National Minimum Data Set, and all resources on the Advocacy Academy and Aged Care Act hub. This position will also support Compliance requirements for the CCNT Remote Australia Employment Services (RAES) and will be familiar with requirements of other industry standards which are applicable to current CatholicCare NT program delivery. This position will conduct internal audits to support program compliance and provide evidence of alignment with best practices, including WHS requirements. What we are looking for Relevant qualification and experience A minimum of two years experience working in the not for profit, health, aged care, or human services sectors, preferably in NACAP and/ or Aged Care Services Strong interpersonal and communication skills including the ability to liaise with a range of stakeholders, provide clear and concise reports and data analysis Demonstrated cultural competency, particularly in working with Indigenous people Experience in developing and implementing quality systems including data management, conducting internal audits, mentoring staff, supporting accreditation and change management processes. Applications Close Applications Close: 9am Tuesday 16 December 2025 Interviews on: Rolling Interviews Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager. Applications only progress if made directly through our CatholicCare NT website. Expressions of interest from third party job boards will not be considered. Darwin The Northern Territory is one of the most culturally diverse places in the world. Darwin is a vibrant coastal town with an easy commute, lively and diverse culture and situated right next door to world heritage listed Kakadu National Park. Full of contrasting landscapes and diverse habitats, the rugged cliffs of Arnhem Land escarpment hide deep sandstone gorges and pockets of monsoon rainforests, with innumerate waterfalls cascading into pools lined with pandanus and gum trees. In this role you will have the privilege of working closely with multicultural families and communities. It will give you the opportunity to immerse yourself in an amazing part of the world. This is an extraordinary opportunity to learn about yourself, other cultures and grow professionally at the same time as making a positive difference in the lives of others. CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities. Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Check. If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to complete an International Criminal History check (ICHC) prior to your employment commencement date. The outcome of the initial screening check must be satisfactory. 18 November 2025 Darwin Northern Territory, Australia SCHADS Above Award Grade 6 - $111,211 per annum Full Time Community Services & Development Aged & Disability Support #J-18808-Ljbffr