Team Leader, Complaints

vor 3 Wochen

City of Melbourne, Österreich MUFG Pension & Market Services Vollzeit

About the Role We’re looking for a proactive and inspiring leader to manage a team of Complaints Specialists within MUFG Retirement Solutions. In this pivotal role, you’ll: Build and lead a high‑performing team to deliver exceptional service. Drive strategic initiatives and continuous improvement across processes. Manage stakeholder relationships and influence client outcomes. Ensure compliance with regulatory and risk frameworks. You’ll play a key role in shaping operational excellence and fostering a customer‑centric culture. About You You’re an experienced leader who thrives in complex environments and knows how to motivate teams. Your background includes: Proven leadership experience in financial services or superannuation. Strong relationship management and negotiation skills. Ability to lead change and manage through ambiguity. Excellent communication and presentation skills. RG146 or equivalent qualifications highly regarded. What’s in it for You? Competitive remuneration and flexible working arrangements. A collaborative culture that values innovation and professional growth. Opportunities to influence strategy and make a real impact. #J-18808-Ljbffr

  • Team Leader, Complaints

    vor 3 Wochen

    City of Melbourne, Österreich MUFG Pension & Market Services Vollzeit

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

  • Hybrid Disputes

    vor 3 Wochen

    City of Melbourne, Österreich Afterpay Vollzeit

    A financial services company based in Melbourne is seeking a leader to manage its EDR team. The role involves overseeing complaint resolution, supporting team members, and analyzing complaint data to improve customer experiences. Ideal candidates will have a background in dispute resolution and proven leadership skills. This position offers hybrid work...

  • Heritage Arborist Team Leader – Melbourne

    Vor 3 Tagen

    City of Melbourne, Österreich Arborist Team Leader Vollzeit

    A leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...

  • Arborist Team Leader – City of Melbourne Trees

    Vor 3 Tagen

    City of Melbourne, Österreich Arborist Team Leader Vollzeit

    Arborist Team Leader City of Melbourne Trees Work on the most iconic trees in Australia – World Heritage listed trees within the City of Melbourne. Be part of a team that can leave a long‑lasting positive impact on Melbourne’s streetscape and environment. Work‑life balance – 7 am to 3.30 pm. Commencement rate $40.49 per hour (depending on...

  • Team Leader, Ethics

    vor 2 Wochen

    Melbourne, Österreich Australian Association of Social Workers (AASW) Vollzeit

    1 day ago Be among the first 25 applicants A great opportunity is now available for an experienced team leader to join and lead our Ethics Complaints and Notifications team. The position In this position you will oversee the effective, and efficient processing of professional standards and ethical consultations, misconduct complaints received through the...

  • Complaints Resolution Lead

    vor 2 Wochen

    City of Melbourne, Österreich ENGIE AU Vollzeit

    At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

  • Complaints Resolution Lead

    vor 2 Wochen

    City of Melbourne, Österreich - Vollzeit

    At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

  • Complaints Resolution Lead

    vor 24 Stunden

    City of Melbourne, Österreich Engie Vollzeit

    At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

  • Escalations and Complaints Team Leader

    Vor 3 Tagen

    Melbourne, Österreich Plan Partners Vollzeit

    Plan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, we have delivered these services to people living with a disability since October 2016 and since then we have rapidly grown to become one of Australia’s leading experts in NDIS Plan...

  • Senior Complaints Team Lead — Financial Services

    vor 3 Wochen

    City of Melbourne, Österreich MUFG Pension & Market Services Vollzeit

    A global financial services provider is seeking a proactive leader to manage a team of Complaints Specialists. This role involves building high-performing teams, driving strategic initiatives, and ensuring compliance with regulations. The ideal candidate has proven leadership experience in financial services and excellent communication skills. This position...