Senior Complaints Team Lead — Financial Services

Financial Controller Location: Melbourne, Victoria, Australia Salaries: A$160,000.00 – A$180,000.00 plus benefits. Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial ombudsman, we’re...

About the Role We’re looking for a proactive and inspiring leader to manage a team of Complaints Specialists within MUFG Retirement Solutions. In this pivotal role, you’ll: Build and lead a high‑performing team to deliver exceptional service. Drive strategic initiatives and continuous improvement across processes. Manage stakeholder relationships and...

A leading financial services company in Melbourne is seeking a proactive leader to manage a team of Complaints Specialists. This role will focus on fostering a customer-centric culture, driving strategic initiatives, and ensuring regulatory compliance. The ideal candidate will have proven leadership experience in financial services, strong relationship...

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership...

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

Fairness feels goodMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our...

Senior Dispute Resolution Specialist – Superannuation Australian Financial Complaints Authority Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial ombudsman, we’re championing positive...

A financial services company based in Melbourne is seeking a leader to manage its EDR team. The role involves overseeing complaint resolution, supporting team members, and analyzing complaint data to improve customer experiences. Ideal candidates will have a background in dispute resolution and proven leadership skills. This position offers hybrid work...

Senior Application Development Project Manager Join to apply for the Senior Application Development Project Manager role at Australian Financial Complaints Authority. Company Description Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit...

A financial services company is looking for a Senior Risk & Control Analyst in Melbourne. This role involves managing operational and compliance risks, supporting the implementation of the Enterprise Risk Management Framework, and collaborating with business leaders. The ideal candidate has a Bachelor's degree and 3-5 years of experience in risk management...