Complaints Team Lead

About the Role We’re looking for a proactive and inspiring leader to manage a team of Complaints Specialists within MUFG Retirement Solutions. In this pivotal role, you’ll: Build and lead a high‑performing team to deliver exceptional service. Drive strategic initiatives and continuous improvement across processes. Manage stakeholder relationships and...

A financial services company based in Melbourne is seeking a leader to manage its EDR team. The role involves overseeing complaint resolution, supporting team members, and analyzing complaint data to improve customer experiences. Ideal candidates will have a background in dispute resolution and proven leadership skills. This position offers hybrid work...

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

1 day ago Be among the first 25 applicants A great opportunity is now available for an experienced team leader to join and lead our Ethics Complaints and Notifications team. The position In this position you will oversee the effective, and efficient processing of professional standards and ethical consultations, misconduct complaints received through the...

At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...

A global financial services provider is seeking a proactive leader to manage a team of Complaints Specialists. This role involves building high-performing teams, driving strategic initiatives, and ensuring compliance with regulations. The ideal candidate has proven leadership experience in financial services and excellent communication skills. This position...

Plan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, we have delivered these services to people living with a disability since October 2016 and since then we have rapidly grown to become one of Australia’s leading experts in NDIS Plan...

A leading energy solutions provider in Melbourne is seeking a Complaints Resolution Lead to drive the complaints function. The role focuses on reducing complaint volumes and enhancing customer experience through strategic initiatives and collaboration across various teams. The ideal candidate will hold an undergraduate degree and have proven experience in...