Administration Support

Parkinson's Western Australia Inc – Bunbury WA Parkinson's WA (PWA) plays a crucial role in supporting individuals living with Parkinson's in Western Australia. As a member‑based, profit‑for‑purpose organisation, PWA focuses on delivering essential services tailored to the unique challenges faced by those living with this chronic neurological condition. PWA offers a comprehensive range of services aimed at empowering individuals living with Parkinson's. In addition to specialised nursing care, PWA provides a helpline and navigator service, along with valuable information and resources. PWA’s commitment to advocacy raises awareness about the condition, while support groups and educational programs foster community and connection among those affected. What We Offer Casual position with a view to permanency in the future Flexible working arrangements to support work‑life balance Supportive and collaborative team environment Opportunity to contribute to the delivery of high‑quality patient care A varied role involving appointment management and administrative support for the South West region and additional support for our Head Office Administration team The Role The position of Administration Support for the South West Parkinson’s Nurse Specialists reports directly to the Clinic Lead and works in close collaboration with the South West PNS team and the Head Office Business Support person. This role is responsible for end‑to‑end clinical support activities that provide a structured framework for managing initiatives related to client care. Responsibilities include, but are not limited to: Maintaining all client records and files Managing client‑related data Processing referral letters and coordinating follow‑up appointments Supporting reporting requirements and surveys Providing assistance to the Head Office Administration team when required Additionally, the role will: Make bookings for clients and manage diaries of the SW PNS Type medical correspondence Set up for support groups and other meetings Set up for client appointments in Lotteries House Undertake general office/administrative functions Provide support for seminar venue bookings, catering and general planning Selection Criteria Minimum of 3 years’ experience in a medical receptionist/secretary role Demonstrated ability to work autonomously as well as in a multi‑disciplinary team, coordinating and prioritising work under pressure and organising time effectively to meet deadlines Demonstrated ability to ‘think outside the square’ Good written and verbal communication skills, with the ability to communicate effectively with different members of the multi‑disciplinary team (internally) and adapt the style and approach for a variety of external stakeholders Experience with CRM (Customer Relationship Management) management or clinical software Ability to adapt to change and to learn new procedures quickly; well organised, passionate and self‑motivated Excellent time management and organisational skills Reliability with a strong work ethic Exceptional customer service skills with strong interpersonal and communication abilities Experience in a similar role, particularly in the profit‑for‑purpose sector Certificate/diploma studies in administration To express your interest in this role, please forward your CV and a one‑to‑two page cover letter addressing the essential criteria by 28 January 2026 to the Sheree Ambrosini, Clinical Lead at ****@parkinsonswa.org.au . A full position description for the role is available on request. Only shortlisted candidates will be contacted. Telephone enquiries can be made to Sheree Ambrosini on 7*** during office hours. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr